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Open nowPosted 151 days ago

CR Retention / Sales Specialist

ssg-corp36 open roles

Where
Heredia (Eurocenter), Costa Rica
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Your applicationOpen nowCR Retention / Sales Specialistssg-corp · Heredia (Eurocenter), Costa Rica

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ssg-corp's own form.

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.2%30 days
This job: posted 151 days ago

The posting

Join Our Talent Pool for BPO Sales Roles

Are you a motivated, results-driven individual with experience in BPO sales? If you know how to close deals, handle objections, and hit performance targets, we want to connect with you.

We’re building a sales-focused talent pool for future openings. If you meet the requirements and are passionate about delivering results, apply now and be among the first considered for our next class.

What You’ll Do

As a Sales Representative, your responsibilities may include:

  • Making inbound and outbound calls to potential or existing customers
  • Promoting and selling products, services, or upgrades based on customer needs
  • Explaining features, pricing, terms, and promotions clearly and professionally
  • Handling objections and closing sales using persuasive, customer-first approaches
  • Recording customer information and interactions in CRM tools
  • Meeting and exceeding sales targets, conversion goals, and call quality metrics
  • Collaborating with your team and supervisors to continuously improve performance

Who We’re Looking For

To qualify for this role, you must have:

  • At least 6 months of sales experience in a BPO or call center environment
  • Proven ability to meet or exceed sales quotas or commission-based goals
  • Strong verbal communication skills and persuasive selling techniques
  • Fluency in English (spoken and written – B2 level or higher)
  • Comfort working in fast-paced, high-volume environments
  • A high school diploma or equivalent
  • Experience using CRM systems, scripts, and productivity tools

Preferred Experience

  • Previous roles in telemarketing, upselling, retention, or cross-selling
  • Familiarity with platforms like Salesforce, Zendesk, or Five9
  • Experience handling cold calls, warm leads, or contract renewals

Top Skills for Success

  • Confidence, resilience, and a goal-oriented mindset
  • Excellent communication, persuasion, and negotiation skills
  • Ability to manage rejections while staying focused on targets
  • Strong typing, multitasking, and time management skills
  • Willingness to follow scripts while maintaining a natural and engaging tone

Why Join Our Talent Network?

This is your chance to be one of the first considered for upcoming sales classes in a company that values performance, professional development, and growth potential. If you're looking to take your BPO sales career to the next level, we want to hear from you.

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    The review screen in CV Rocket: how each CV was read, round by round.

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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