Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 283 days ago

Trauma Referral Coordinator-Trauma Admin

SSMC189 open roles

Where
Abu Dhabi, United Arab Emirates
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowTrauma Referral Coordinator-Trauma AdminSSMC · Abu Dhabi, United Arab Emirates

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on SSMC's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. SSMC postings stay open a median of 18 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 283 days ago

SSMC median: 18 days open

The posting

Job Description

Processing referrals for receiving providers as well as prescribing providers, prioritizes referrals by following and applying standard policies, procedures and practices. Employs multiple tracking mechanisms to ensure all referral approvals and that patient receives their appointment in a timely manner ensuring patients are always cleared for their appointment prior to their arrival as appointed by the Department of Health Trauma Center Standards. In addition, the Trauma Referral Coordinators will generate periodic reports to update on the status of the hospital, as well as special pathway patients (SPP) and be the link between DOH and other stakeholders including UMOC team.

Responsibilities

• Point of contact for SSMC patients and physicians for any questions or rising concerns between the facility and the UMOC. • Assist in problem solving potential issues related to outpatient referrals due to language or social barriers. If unable to solve, assist in finding the right point of contact for further assistance. • Answer all incoming calls professionally and within the specified timeframe to comply with set UMOC Key Performance Indicators (KPIs). • Update and maintain contact details for the Health Care Facilities (HCFs) within the same healthcare group emergency and non-emergency communication. • Coordinate and liaise with HCF's Emergency Management Programs, including preparedness, response, recovery, and business continuity. • Communicate with the UMOC teams during normal situations, major incidents, and mass casualty incidents (MCI), planned mass gatherings, and other emergency situations. • Continually monitor respective health care facility resources as part of emergency preparedness activities to assist in case of any emergency incident. • Obtain and maintain up-to-date information on critical resources available at HCFs. • Engage in communication with hospital experts to obtain specialized advice regarding incidents. • Activate and notify relevant healthcare facilities and emergency services as directed by UMOC based on the level and nature of the emergency, maintaining continuous communication between UMOC and HCF until the incident is resolved • Point of contact for SSMC patients and physicians for any questions or rising concerns between the facility and the UMOC. • Assist in problem solving potential issues related to outpatient referrals due to language or social barriers. If unable to solve, assist in finding the right point of contact for further assistance. • Answer all incoming calls professionally and within the specified timeframe to comply with set UMOC Key Performance Indicators (KPIs). • Update and maintain contact details for the Health Care Facilities (HCFs) within the same healthcare group emergency and non-emergency communication. • Coordinate and liaise with HCF's Emergency Management Programs, including preparedness, response, recovery, and business continuity. • Communicate with the UMOC teams during normal situations, major incidents, and mass casualty incidents (MCI), planned mass gatherings, and other emergency situations. • Continually monitor respective health care facility resources as part of emergency preparedness activities to assist in case of any emergency incident. • Obtain and maintain up-to-date information on critical resources available at HCFs. • Engage in communication with hospital experts to obtain specialized advice regarding incidents. • Activate and notify relevant healthcare facilities and emergency services as directed by UMOC based on the level and nature of the emergency, maintaining continuous communication between UMOC and HCF until the incident is resolved. • Provide real-time surge capacity information as and when required, particularly in the early stages of emergency response until the formation of DOH Incident Command, and then follow the incident commander's instructions. • Work closely with the entire UMOC team on emergency and disaster situations and coordinate with them to assist in any emergency incident. • Verify the availability of the HCF Special Pathway Program (SPP) for conditions such as STEMI, Burns, Stroke, etc. • Compile periodic reports (as requested by DOH) on all SPP cases related to the HCF. • Assist the SPP Task Force in reviewing and improving the SPP process. • Prepare and maintain documentation on activities related to emergency preparedness and response. • Escalate all relevant emergency incidents/challenges to the UMOC management regularly, effectively using the proper chain of command. • Respond effectively to requests from DOH senior management when required and facilitate their requests by coordinating with the necessary healthcare facilities. • Must be able to work in shifts, including evenings, nights, weekends, and holidays, and handle a fast-paced, multitasking, and stressful work environment. • Always maintain confidentiality. • Ensure all assets are kept in good working order and report any damage or faulty items as per company policy. • Establish a solid working relationship with both internal and external stakeholders. • Document all relevant and appropriate information in chronological order into the Estijabah system or any system used in UMOC as close to real-time as possible. • Follow applicable DOH internal SOPs (Standard Operating Procedures) and guidelines of the Operations section. • Contact the UMOC management team if you are unable to report to duty at the earliest as well as following your respective health care policies to ensure coverage plan. • To actively participate in drills, exercises & courses as requested by DOH and SSMC or PureHealth

Accountabilities : • To establish and maintain good relationships with other members of SSMC staff, parents and UMOC Staff. • To maintain high standards of professional practice • Generate comprehensive reports for the medical team and contribute to ongoing assessments.

Qualifications

Required: • Bachelors Degree in Medical, Nursing or Para-Medical Background (preffered) • Must be bilingual in Arabic & English with effective verbal and written communication skills

Desired: • Able to work efficiently under pressure in multitask environment with Knowledge of handling comprehensive and complex flow of data. • Certificate preferred or one year in a related position with Medical terminology and basic anatomy • Intermediate administration Skills. • Knowledge of Electronic Health Record System preferred; Trustworthy computer skill

Specialist Certifications: Required: • N/A Desired: • N/A

Required Experience: Desired : • Two (2) years of experience post qualification in own field

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against SSMC's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on SSMC's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    SSMC's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.