The posting
Regulatory Compliance
- Ensure compliance with the Private Education Act and Regulations.
- Monitor compliance with Skills and Workforce Development Agency (SWDA) regulatory requirements.
- Ensure continued compliance with Enhanced Registration Framework (ERF) requirements.
- Coordinate EduTrust certification and renewal processes.
- Monitor changes in legislation and advise management on regulatory implications.
- Maintain compliance calendars for all statutory submissions and reporting deadlines.
- Liaise with SWDA and other government agencies on compliance matters.
Policy Development
- Develop, review, and implement institutional policies and Standard Operating Procedures (SOPs).
- Ensure policies remain aligned with current legislation and best practices.
- Conduct periodic policy reviews with the criterion owner.
- Recommend process improvements to strengthen governance.
Internal Compliance Monitoring
- Conduct regular compliance audits across departments.
- Identify compliance risks and recommend corrective actions.
- Monitor implementation of corrective and preventive actions.
- Prepare internal compliance reports for senior management.
- Maintain evidence of compliance for regulatory inspections.
Quality Assurance
- Support implementation of Quality Management Systems.
- Ensure compliance with EduTrust standards and requirements.
- Monitor quality assurance processes.
- Coordinate and conduct internal quality audit and reviews.
- Facilitate continuous improvement initiatives.
Student Protection
Ensure compliance with:
- Student Contract requirements
- Fee Protection Scheme (FPS)
- Medical insurance requirements
- Student grievance procedures
- Refund policy requirements
- Monitor proper administration of student documentation.
- Review student complaints and recommend process improvements.
Data Protection
- Data Protection Officer (DPO).
- Ensure compliance with the Personal Data Protection Act (PDPA).
- Monitor data handling procedures.
- Coordinate data protection training.
- Investigate data protection incidents where necessary.
Risk Management
- Identify operational and regulatory risks.
- Maintain the institutional Risk Register.
- Recommend mitigation measures.
- Monitor implementation of risk controls.
- Report significant compliance risks to management.
Audit Coordination
Coordinate:
- Internal audits
- External audits
- Enhanced Registration Framework (ERF) assessments
- EduTrust assessments
- Regulatory inspections
- Prepare supporting documentation.
- Coordinate departmental responses.
- Track closure of audit findings.
Training and Awareness
- Conduct compliance orientation for new staff.
- Organize annual compliance training.
- Educate staff on regulatory updates.
- Promote a culture of compliance throughout the institution.
Records Management
Maintain institutional compliance records, including:
- Licenses
- Certificates
- Audit reports
- Policy manuals
- Meeting minutes
- Regulatory correspondence
- Risk registers
- Compliance reports
Ensure documentation is readily available during inspections.
Incident Management
- Investigate compliance breaches.
- Recommend corrective actions.
- Monitor implementation.
- Prepare reports for management.
- Escalate serious matters where necessary.
Qualifications
- Bachelor's Degree in Business, Education, Law, Quality Management, or a related discipline.
- Professional certifications in compliance, risk management, internal audit, or quality management are advantageous.
- PDPA certification is beneficial.
- Candidates must be actively eligible for employment in Singapore. SSTC does not provide visa sponsorship. Candidates must be based in Singapore and have work authorization
Experience
- Minimum 1-2 years of compliance, quality assurance, or regulatory experience.
- Experience in the education sector is highly preferred.
- Experience with Singapore PEI regulations is advantageous.
- Experience supporting EduTrust certification is desirable.
- Experience conducting internal audits.
