Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 2 days ago

Technical Content Engineer

Stacks146 open roles

Where
Paris
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowTechnical Content EngineerStacks · Paris

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Stacks's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market. Stacks postings stay open a median of 46 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 2 days ago

Stacks median: 46 days open

The posting

Join Pigment: The AI Platform Redefining Business Planning

Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team - from Finance to HR - to build, adapt, and align strategic plans in real time.

Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Uber, Anthropic, Snowflake or Siemens, use Pigment daily to make more informed decisions and confidently navigate any scenario.

With a team of 700+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.

At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo - all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you.

We are seeking an experienced Technical Content Engineer to join our Customer and Product Education team.

In this role, you will be the architect of our technical narrative and the systems behind it, ensuring our customers and the AI agents that increasingly serve them have the right information at the exact moment it's needed.

You'll go beyond writing "how-to" articles; you will design and organize a logic-driven knowledge base that serves two audiences, our customers and AI agents (including the Documentation Agent in the Pigment platform), and you'll own the quality of content for both.

Working at the intersection of Product and Customer Experience, you'll partner with subject matter experts to translate high-level product updates, including Pigment's native AI capabilities that allow users to build models simply by speaking their intent, into clear, concise, and discoverable content that drives self-service and empowers our users to master the platform independently.

You'll also help shape how documentation is created and maintained, building AI-assisted, docs-as-code workflows that connect our knowledge base, our product specs, and our platform.

What you'll do:

  • Own the Narrative: Write and edit logically structured, reader-focused documentation that aligns with our Style Guide, ensuring a consistent voice across all Pigment help resources, for both human readers and AI agents.
  • Architect Information: Design intuitive content layouts and visual aids within our knowledge base, making strategic decisions on content length and structure to maximize user comprehension and self-service. Structure content so it can be reliably chunked, retrieved, and cited by AI agents, not only read by people.
  • Innovate with AI: Stay ahead of the curve by exploring and implementing AI-driven workflows to streamline content creation, from drafting and quality checks to content audits, while keeping editorial judgment at the center.
  • Train and Tune the Documentation Agent: Partner with Product and Engineering to improve the Documentation Agent in the Pigment platform. Curate source content, write and refine agent instructions and evaluation prompts, review agent answers for accuracy, and feed gaps back into the knowledge base.
  • Run Docs as Code: Manage content through Git-based workflows (Markdown, pull requests, and automated checks for links, structure, and style) so documentation ships in step with product releases.
  • Automate and Scale Content Operations: Build lightweight automation and AI-assisted workflows that reduce repetitive work, and make it easier for Product, Engineering, and Professional Services colleagues to contribute accurate documentation.
  • Master the Product: Proactively explore new product functionalities and build clear, relevant use-case examples that help customers bridge the gap between feature and value.
  • Collaborate and Influence: Build trust and rapport with cross-functional teams including Product, Engineering, Customer Success, and Professional Services to navigate blockers, gather requirements, and ensure documentation is ready at the moment of release.
  • Drive Strategy and Impact: Use data-driven insights, including both traditional knowledge base analytics and measures of how well content performs for agents (such as answer accuracy and retrieval quality), to recommend improvements to our knowledge base.
  • Thrive in Agility: Effectively prioritize and organize your tasks to meet deadlines in our fast-paced environment, maintaining focus on project goals even when demands or product priorities shift.
  • Be a Mentor: Act as a main contributor to our team's documentation standards, including AI and docs-as-code practices, and provide guidance to peers to ensure high-quality output across the board.

Who you are:

  • 3-5 years of experience in technical writing, content strategy, or documentation engineering, preferably within the SaaS, EPM, or FinTech space.
  • Strong command of authoring, hosting, and collaboration tools, such as Document360, Jira / Confluence, Git / GitHub, and Markdown (VS Code).
  • Hands-on experience with docs-as-code workflows (Git, pull requests, Markdown, and CI-based checks).
  • Practical experience using LLMs in a writing workflow, including prompting, critically reviewing output, and building repeatable workflows.
  • An understanding of what makes content machine-readable as well as human-readable (consistent structure, self-contained sections, clear metadata).
  • Strong editorial judgment, including the ability to verify AI-generated content for accuracy and to produce content that automation can't get to the right standard on its own.
  • Proven ability to independently learn complex product functionality and translate it into clear, concise instructions for both technical and non-technical audiences.
  • Excellent verbal and written communication skills and a can-do attitude when faced with complex technical puzzles.
  • Experience using data and insights to inform content decisions and measure the effectiveness of documentation.
  • Highly collaborative mindset with the ability to work across various time zones and departments to achieve a common goal.
  • Professional fluency in English is required; proficiency in French is a significant advantage, as many of our Product colleagues are French speakers.
  • Scripting ability (Python or JavaScript) for automation.
  • Familiarity with RAG concepts, llms.txt, or MCP.
  • Experience evaluating or improving the output of an AI assistant or agent.
  • Experience with OpenAPI or generating reference documentation from source.

What we offer:

  • Competitive package
  • The best health insurance with Alan Blue entirely free for you and your family
  • Weekly Lunch and Lunch vouchers (Swile card) to cover your lunch breaks with total flexibility
  • Subscription to Egym Wellpass (ex-Gymlib) for full access to gyms, studios, and wellness spaces across France
  • Trust and flexible working hours ; hybrid remote policy (3 days in-office per week) #LI-Hybrid
  • Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London
  • High-end equipment (based on stock/availability) to do your work in the best conditions

How we work:

  • Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet
  • Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community
  • Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission
  • Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment
  • Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organisations

We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially.

Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Stacks's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Stacks's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Stacks's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.