Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 10 hours agoWe saw it 80 min after it went up

Virtual Medical Receptionist & Radiology Scheduler

Staffing for Doctors

Where
Philippines
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowVirtual Medical Receptionist & Radiology SchedulerStaffing for Doctors · Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Staffing for Doctors's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.7%7 days
  4. 20.4%14 days
  5. 35.6%30 days
  6. 58.7%60 days
This job: posted 10 hours ago

The posting

We are seeking a highly articulate, professional, and experienced Virtual Medical Receptionist & Radiology Scheduler to support our busy radiology practice. In this high-impact, patient- and provider-facing position, your core mission will be to serve as the primary phone handler—eliminating front-desk interruptions, answering inquiries from patients and referring physicians, booking imaging procedures, and executing systematic no-show follow-up outreach.

The ideal candidate possesses 3+ years of medical virtual assistant experience, specialized expertise in radiology scheduling workflows (X-rays, CT, MRI, Ultrasound, Mammography), and elite, accent-neutral spoken English. You must be comfortable working within eRAD RIS/PACS (or a comparable radiology EMR) and handling routed calls via our Spectrum phone network with complete autonomy and exceptional customer service.

Working Environment & Core Schedule

  • Role Title: Virtual Medical Receptionist & Radiology Scheduler
  • Specialty: Diagnostic Radiology & Medical Imaging
  • Status: Full-Time (40 Hours / Week)
  • Schedule: Monday – Friday, 8:00 AM – 5:00 PM EST (Eastern Standard Time)
  • Core Technology Stack: eRAD RIS/PACS (Primary system; comparable radiology EMRs accepted), Spectrum Phone System (Dedicated VA Extension & Auto-Failover Routing)
  • Primary Mission: Phone management, referral triage, radiology procedure scheduling, and no-show recovery

Top 3 Daily Tasks

  1. High-Volume Call Management & Referral Triage: Serve as the first-line phone handler for incoming patient calls and referring physician inquiries via Spectrum, keeping front-desk registrars focused on in-person patient registration.
  2. Radiology Procedure Scheduling: Schedule, confirm, and optimize complex diagnostic imaging appointments in eRAD RIS/PACS according to modality protocols and provider orders.
  3. No-Show Tracking & Patient Rescheduling: Audit daily attendance logs, execute proactive follow-up outreach to patients who missed appointments, and successfully reschedule them to optimize calendar utilization.

Core Responsibilities

Call Management & Reception (~50%)

  • Answer incoming calls routed through the practice's Spectrum phone system (via dedicated extension/auto-ring rules) with a warm, professional tone.
  • Field inquiries from referring physicians and medical offices regarding order status, prep instructions, or appointment availability.
  • Deliver clear, accent-neutral, and easily understandable verbal communication on every interaction.

Radiology Scheduling & EMR Navigation (~30%)

  • Schedule diagnostic imaging appointments in eRAD RIS/PACS, ensuring correct modality routing, order attachment, and patient prep instruction delivery.
  • Cross-check physician orders against schedule entries to ensure zero registration or scheduling errors.
  • Provide remote administrative support to assist the in-office front-desk team during peak volume hours.

No-Show Recovery & Patient Outreach (~20%)

  • Run daily system reports to identify patients who missed scheduled imaging appointments.
  • Conduct outbound phone outreach to contact no-show patients, answer concerns, and guide them through rescheduling.
  • Update patient records in eRAD with clear contact notes and administrative tags.

Requirements

  • Medical VA Experience: 3+ years of direct experience as a Medical Virtual Assistant or Medical Receptionist in a U.S. healthcare practice.
  • Elite English Communication: Flawless, highly understandable, accent-neutral spoken English with exceptional phone etiquette and patient service skills.
  • Proven Phone & Scheduling Mastery: Extensive background managing high call volumes, handling multi-line phone systems, and booking provider schedules.
  • Radiology Specialty Experience: Hands-on experience with radiology workflows, diagnostic imaging scheduling (MRI, CT, Ultrasound, X-ray, etc.), and referring provider communication.
  • EMR Systems: Hands-on experience with eRAD RIS/PACS or a comparable radiology information system (RIS).
  • Schedule Availability: Full availability to work full-time (40 hours/week) during Monday through Friday, 8:00 AM – 5:00 PM EST.
  • HIPAA-Compliant Remote Setup: Dedicated, private, quiet home office with a lockable door, high-performance computer (PC/Mac), high-speed internet, backup power/internet solutions, and a noise-canceling headset.

Ideal Candidate Profile

You are an articulate, tech-savvy medical receptionist who understands the fast-paced nature of diagnostic radiology. You pick up eRAD easily, handle phone calls with composure and polish, and take pride in shielding in-office registrars from phone chaos so the entire practice runs smoothly.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Staffing for Doctors's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Staffing for Doctors's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Staffing for Doctors's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.