The posting
A Day in the life A day in the life of a System Software Manager is dynamic and multifaceted, blending technical oversight with personnel management. You'll oversee a team of technical support personnel, coordinating site visits and ensuring timely resolution of open tickets related to hardware and software issues across the company. Your responsibilities include maintaining accurate hardware inventory, monitoring server logs, and verifying backups to uphold system integrity. As a hands-on leader, you'll perform desk-side, phone, and remote support as needed, demonstrating your commitment to user satisfaction. Additionally, you'll analyze user needs, identify software requirements, and implement solutions to optimize system performance within time and budget constraints. With a keen eye on emerging technologies, you'll manage platforms like Azure, Office365, and SharePoint, ensuring seamless integration and functionality across our organization all in an office setting. Technical Tools Used Daily
SharePoint Microsoft Office Microsoft Azure
What is Stanley Martin looking for ? The ideal System Software Manager candidate is a self-starter, is organized and detail-oriented, with a positive attitude. Being able to thrive in a high-volume environment while communicating clearly and building strong internal and external relationships is imperative to the success of this role. Must Haves
Can perform Cybersecurity related tasks in cloud and on-premises Technical support experience, education, certifications, or a combination A desire to learn and motivation to excel in a customer service-centric environment A valid driver’s license and available transportation for support of remote facilities
Nice to Haves
Experience and/or education in computer networking, PC/Mac environments, server support, phone system administration, Cisco hardware, Exchange, and virtual environments



