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Open nowFirst seen 4 days ago

QA QC TEAM LEAD

Star Services LLC782 open roles

Where
Dubai, United Arab Emirates
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Your applicationOpen nowQA QC TEAM LEADStar Services LLC · Dubai, United Arab Emirates

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Star Services LLC's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Key Responsibilities – Team Leader, Quality Assurance

  • Lead, supervise, and coach the Quality Assurance (QA) team to ensure high-quality inspection standards and optimal team performance.
  • Coordinate with Project Management teams to ensure resources are available for contractors to achieve project quality objectives.
  • Conduct regular site inspections to verify compliance with company quality standards, procedures, and policies.
  • Guide QA Engineers and consultants during pre-inspections to ensure units meet required quality standards before handover.
  • Ensure QA Engineers follow Standard Operating Procedures (SOPs) for inspections, snagging, reporting, and preparation of Bills of Quantities (BOQs).
  • Review and verify BOQs and snag lists before submission to the Commercial team.
  • Ensure properties are fully inspected, defect-free, and ready for client handover within the required turnaround time.
  • Perform final verification of completed works and subcontractor completion documentation.
  • Conduct weekly coordination meetings with project teams and consultants to identify quality issues, delays, and implement corrective actions.
  • Monitor attendance and performance of outsourced QA personnel and review monthly reports.
  • Review and approve client handover appointment requests received through the company's customer portal or handover management system.
  • Handle escalated customer complaints and ensure timely resolution while maintaining high customer satisfaction.
  • Organize and deliver training programs to QA Engineers to improve inspection quality and technical knowledge.
  • Coordinate with the CRM team by providing project documents, drawings, and other required information.
  • Ensure receipt and proper management of handover documentation, including drawings, warranty certificates, operation manuals, and related project documents.
  • Maintain comprehensive records of inspections, handovers, snagging history, and project documentation, and provide regular updates to management.
  • Ensure a smooth, professional, and positive customer journey throughout the property handover process.
  • Ensure compliance with company policies, quality procedures, and organizational standards.
  • Identify opportunities for continuous improvement in quality processes, productivity, and cost optimization.
  • Prepare and submit accurate reports, quality metrics, and management updates as required.
  • Exercise decision-making authority within the approved company policies and authorization matrix.
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  1. A CV for this posting

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Star Services LLC's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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