The posting
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.
We are seeking an experienced, well groomed, polished, Food & Beverage Coordinator / Executive Butler to lead hospitality, private dining, and executive food and beverage services at our New York headquarters. This individual will serve as a trusted hospitality professional supporting the Director of Guest Services.
The successful candidate will combine traditional white-glove service standards with the responsiveness and professionalism required in a fast-paced corporate environment. This role is responsible for delivering exceptional dining experiences, maintaining executive hospitality spaces to the highest standards, and ensuring flawless execution of hosting: board meetings, executive events, and client engagements for senior executives, distinguished clients, and international guests.
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Key Responsibilities
Executive Dining & Beverage Service
- Provide impeccable, discreet dining and beverage service for senior executives, Board meetings, executive receptions, private client lunches, and formal dinners.
- Coordinate closely with the Director of Guest Services, Facilities, catering partners, and event stakeholders to deliver customized menus and hospitality experiences.
- Curate and execute beverage service, including proper storage, inventory management, presentation, and serving protocols.
- Ensure Executive Dining Rooms, Boardrooms, conference spaces, and executive pantries are maintained in a constant state of readiness.
- Anticipate executive preferences and proactively deliver personalized service with minimal direction.
Executive Hospitality & Guest Experience
- Deliver exceptional white-glove hospitality for executives, board members, dignitaries, high-profile clients, and domestic & international guests.
- Prepare meeting and dining environments to established standards, including room setup, table presentation, amenities, and service timing.
- Serve as a key ambassador of the organization's commitment to excellence, professionalism, and attention to detail.
- Maintain absolute discretion, confidentiality, and professionalism when interacting with executives, clients, and sensitive business matters.
- Support executive events and special engagements, ensuring a seamless guest experience from arrival through departure.
Operations & Stewardship
- Manage inventories, tableware, linens, glassware, and premium hospitality supplies.
- Preserve and maintain all service assets to established hospitality standards.
- Coordinate with vendors and suppliers to procure specialty food and beverage items, pantry provisions, and hospitality amenities.
- Monitor service areas, equipment, and presentation standards to ensure consistently exceptional experience.
- Maintain compliance with all food safety, sanitation, and NYC Department of Health regulations.
Event & Meeting Support
- Support Daily Meetings, Board meetings, executive leadership sessions, investor meetings, and special corporate events.
- Coordinate service logistics to ensure efficient execution with minimal disruption to business activities.
- Provide flexible, hands-on support for high-priority meetings and events, including after-hours functions when required.
- Partner with Facilities, Corporate Services, and Executive Office teams to deliver a seamless hospitality program.
Qualifications
Experience
- Minimum of 2-5 years of experience in private service, executive hospitality, luxury hotel operations, private club service, corporate dining, or a comparable high-touch environment.
- Proven experience serving senior executives, board members, VIP clients, or high-net-worth individuals.
Knowledge & Skills
- Strong knowledge of formal dining etiquette, luxury hospitality standards, wine and spirits service, and international service protocols.
- Exceptional attention to detail with a commitment to service excellence.
- Strong organizational skills and the ability to manage multiple priorities in a dynamic environment.
- Ability to anticipate needs, exercise sound judgment, and maintain composure under pressure.
- Excellent communication and interpersonal skills with a professional and polished presence.
Professional Attributes
- Unwavering discretion and commitment to confidentiality.
- Service-oriented mindset with a proactive and solutions-focused approach.
- Reliable, adaptable, and capable of working independently with limited supervision.
- Strong emotional intelligence and executive presence.
Certifications (Preferred)
· WSET Level 2 or higher, or comparable wine and beverage certification (beginner – intermediate Wine Certification.
- ServSafe Food Handler or equivalent food safety certification
- Butler or hospitality service certification from a recognized institution is a plus.
Physical Requirements & Work Schedule
- Full-time, on-site position based in New York City.
- Ability to stand and walk for extended periods and perform hospitality service functions throughout the workday.
- Ability to lift and carry service trays, cases, supplies, and equipment up to 30 pounds.
- Flexibility to support occasional early morning, evening, or after-hours executive functions, Board meetings, and special events.
Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
