Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted today

Desktop Engineer

State of Wisconsin Investment Board18 open roles

Where
Madison Wisconsin
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowDesktop EngineerState of Wisconsin Investment Board · Madison Wisconsin

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on State of Wisconsin Investment Board's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. State of Wisconsin Investment Board postings stay open a median of 29 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.5%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 33.9%30 days
This job: posted today

State of Wisconsin Investment Board median: 29 days open

The posting

Sophisticated Work. In a Great City. Making a Difference.

The State of Wisconsin Investment Board (SWIB) manages more than $178 billion in assets, including those of the fully-funded Wisconsin Retirement System (WRS). SWIB operates at a level more often seen in top-tier global asset managers than in typical public pension funds. SWIB is a home for top talent. Approximately 61 percent of SWIB’s investment professionals are Chartered Financial Analyst (CFA) charterholders.

The City of Madison, the state capitol and home of Wisconsin’s flagship university, makes regular appearances on lists of best places to live, eat, and play. SWIB offers a modern workspace, hybrid work options, and competitive compensation and benefits.

Serving over 703,000 WRS beneficiaries, SWIB is driven by a clear mission: securing the financial future of those who serve Wisconsin. When you work at SWIB, you know your work matters.

Job Description:

About the Team

The Technology Support Team at SWIB designs, implements, and operates best-in-class systems and platforms that enable a broad range of investment portfolios and strategies. As a trusted advisor to the business, the team is valued for delivering innovative, reliable, and strategic technology solutions that drive SWIB’s continued growth. We leverage technology to achieve enterprise goals, align IT initiatives with future direction, and operate in accordance with industry-leading standards. The Business Integration Team plays a key role in aligning people, processes, and platforms—supporting the transformation of SWIB’s investment infrastructure.

Position Overview

The Desktop Engineer designs, implements, and supports enterprise end user computing technologies within a dynamic financial services organization.

This role is responsible for the engineering and operational support of desktop, laptop, mobile, Citrix/AVD, Microsoft 365, and collaboration environments. The successful candidate will have strong hands-on experience with endpoint management, application deployment, patching, automation, and ITIL-aligned service management practices.

We are seeking a technically proficient and customer-focused engineer who can independently solve complex problems, develop scalable solutions, automate operational processes, and serve as a senior technical resource for the support team. The ideal candidate brings experience supporting complex enterprise environments and is adept at bridging the gap between user needs, security requirements, and technical solutions.

Essential Activities

Endpoint Engineering and Management

  • Design, configure, deploy, and maintain Windows and macOS endpoint environments.
  • Manage endpoint provisioning, configuration, application deployment, patching, and security using tools such as Microsoft Intune, Ivanti Security Controls, and Jamf.
  • Manage Windows and third-party application patching and endpoint protection.
  • Support mobile device management for corporate-owned and BYOD iOS and Android devices.
  • Develop and maintain workstation configuration and security standards, including Group Policy and modern device management policies.
  • Develop PowerShell scripts and automation for endpoint configuration, application deployment, reporting, and operational processes.

Virtual Desktop Infrastructure

  • Support and maintain Citrix, Azure Virtual Desktop, or similar virtual desktop technologies.
  • Build and maintain golden images and provision persistent and non-persistent virtual desktops.
  • Deploy, maintain, and troubleshoot applications within virtual desktop environments.

Microsoft 365 and Application Support

  • Support Microsoft 365 services including licensing, Exchange Online, Teams, and related endpoint integrations.
  • Support financial applications such as Charles River, Bloomberg, FactSet, and other trading and research tools.
  • Collaborate with application owners and vendors to troubleshoot issues and coordinate application deployments and updates.

AV and Collaboration Tools

  • Support conference room audiovisual systems, video conferencing platforms, Microsoft Teams Rooms, and collaboration technologies through internal and third-party resources.
  • Troubleshoot AV and collaboration issues to ensure reliable meeting experiences for employees and executives.

Service Management & ITIL Framework

  • Participate in ITIL-based incident, request, and change management processes.
  • Develop formal change documentation including problem statements, implementation steps, validation, and rollback plans.
  • Maintain technical documentation, operating procedures, and service ownership standards.
  • Support hardware asset management and endpoint lifecycle processes.
  • Identify opportunities for automation and continuous process improvement.

Customer Experience and Technical Leadership

  • Serve as a senior escalation resource for complex endpoint, application, VDI, and collaboration issues.
  • Mentor technical support staff on advanced troubleshooting, endpoint management, automation, and enterprise technologies.
  • Partner with business and technology teams to understand requirements and develop appropriate technical solutions.
  • Communicate complex technical issues clearly to both technical and non-technical stakeholders.

Vendor Management / IT Purchasing

  • Work with software, hardware, and service vendors to resolve technical issues and ensure effective service delivery.
  • Provide technical input into endpoint hardware standards, software licensing, technology lifecycle planning, and purchasing decisions.

Qualifications Include

  • Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field; relevant industry certifications preferred.
  • 5+ years of progressive experience in end user computing, desktop engineering, endpoint management, or enterprise infrastructure environments.
  • Hands-on experience managing Windows and macOS endpoints using Microsoft Intune and related endpoint management technologies.
  • Experience with application packaging, deployment, Windows and third-party patching, and endpoint security management.
  • Strong PowerShell scripting and automation experience.
  • Experience managing iOS and Android devices in corporate-owned and BYOD environments.
  • Experience with Microsoft 365, including Exchange Online and Microsoft Teams.
  • Experience with Citrix, Azure Virtual Desktop, or similar virtual desktop technologies, including persistent and non-persistent desktops.
  • Strong knowledge of Active Directory, Entra ID, Group Policy, identity and access management, and MFA.
  • Experience with ITIL-based service management, formal change management, and ITSM platforms such as Jira Service Management.
  • Experience supporting Windows desktop and server operating systems and working knowledge of enterprise networking and WiFi.
  • Experience supporting both on-premises and cloud-based enterprise technologies.
  • Experience supporting financial services applications and environments preferred.
  • Experience with Microsoft Teams Rooms and enterprise AV technologies preferred.
  • Strong analytical, troubleshooting, documentation, and communication skills.
  • Ability to independently manage multiple technical priorities in a fast-paced, high-stakes environment.
  • Demonstrated ability to identify and implement automation and process improvements.

SWIB Offers:

  • Competitive total cash compensation, based on AON (formerly McLagan) industry benchmarks
  • Comprehensive benefits package
  • Educational and training opportunities
  • Tuition reimbursement
  • Challenging work in a professional environment
  • Hybrid work environment

The position requires U.S. work authorization.

Pursuant to our Hybrid Remote Work Policy, all staff have the flexibility to work remotely but are required to have a weekly presence in our offices, the frequency of which is dependent on their distance from office or the job position. Staff are not required to reside locally; however, we offer relocation reimbursement to the Dane County area per our policy.

All SWIB employees are subject to SWIB’s Ethics Policy and Personal Trade Approvals Policy. These policies include restrictions on outside business activities and employment and have limits on personal trading. You may request copies of these policies from SWIB’s talent acquisition team and any questions can be answered by SWIB’s compliance team.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against State of Wisconsin Investment Board's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on State of Wisconsin Investment Board's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    State of Wisconsin Investment Board's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.