The posting
Job Description:
Account for the day-to-day management of a functional/oversight team(s) and manage daily service delivery and production activities performed by staff. Work in conjunction with individuals on the team as well as other Shared Service teams/COE’s, outsource locations, Client Operations and other business units to ensure seamless processing according to the fund’s policies, to ensure NAV/yield accuracy and that all SLAs are met. As well as Work collaboratively with teams and management across the organization on various projects, oversight, committees, KPIs, etc.
Role Specifics
- Lead accounting function, manage client experience and operational delivery. The role is based in India and responsible for implementing strategy and managing delivery.
- Ensure timeliness and accuracy across business.
- Act as command and control across Team to drive operational effectiveness, establishing a core competency for conversions across sectors and regions.
- Working with the COO and Executive team to explore, create, direct, manage and achieve agreed business objectives, including driving revenue and profit growth.
- Actively manage executive global stakeholders across Global HUBS, Global Delivery and Global Services
- Drive innovation, transformation and productivity, not only in India but globally across the delivery organization.
- Develop and lead a large team, fostering high performance and creating a destination for top talent.
- During the course of normal day to day operations, responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures.
- Assess impacts of regulatory changes.
- Identify and implement consistent operational best practices.
- Coordinate the implementation of new funds, systems and processes as well as assists with client conversions and other client projects.
- Serve on committees and help define and implement new company initiatives.
Skills/Competency parameter differentiators:
- Result-oriented with an ownership and accountability mindset
- Commercial acumen - Understanding of cost/budgets Lead/drive the same.
- Drive pays for performance and culture of performance differentiation.
- Taking accountability of end-to-end outcomes as an enterprise, collaborating across functions/business and locations
- Executive presence, managing with influence and effective communication across stakeholder groups both regionally and globally.
- Embed risk excellence culture across the teams.
- Encourage and drive a culture of change and ideation.
Individual Contributor :
- Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role.
- Ensure that the highest level of the Code of Conduct is displayed in your behavior.
- Provide appropriate management information as required to support business unit decision making.
- Support the ‘Risk Excellence’ culture within the business.
- Adhere to limits of delegation and escalation procedures required by your manager so that you comply with internal policies and external regulation.
Mandatory Skill Sets:
- Candidates must have a college degree (accounting degree strongly preferred; business, finance or economics degree required) and 15 or more years of previous accounting and/or financial service operations experience.
- Candidates must possess solid business unit management experience on complex clients requiring a high level of client interaction.
- MBA and/or CP/ACCA are a plus.
- Knowledge of Fund structures, designs & hierarchies, standalone funds, master-feeder funds, and the role of each entity in the fund structure
- Knowledge of / experience with fund accounting technology, such as Invest One, Geneva, etc.
- Knowledge of upstream and downstream technology solutions to drive more automation levels in servicing complex fund structures is a plus.
Additional Skill Sets:
- Ability to lead large teams across multiple locations/+managing teams virtually.
- Strong problem solving and analytical skills.
- An ability to be a leader within their team, as well as be a leader amongst your peers.
- Strong communication, interpersonal, and organizational skills, which includes excellent time management and prioritization skills.
- Ability to communicate with various internal teams to resolve inquiries and understanding when to escalate.
- Lead by example and hold team accountable to culture traits.
- Candidates must demonstrate initiative, be able to perform well under pressure, and simultaneously handle multiple assignments and to work efficiently to meet client deliverables.
- Ability to identify and present cross-sell opportunities, excellent influencing skills.
- Strong Executive presence
- Ability to lead, influence & drive solutions & outcomes on Client calls.
- Ability to work with cross functional teams and Technology to influence & drive business outcomes.
- Ability to understand costs/budgets and manage too.
Level of Education/ Specific Qualifications
- Bachelor’s degree in commerce / economics with a specialization in Business, Accounting, Finance or equivalent experience preferred.
- Overall, 15 years or relevant experience, part of which must have been in a management or supervisory capacity.
- Proficient in the working knowledge of Equity and Fixed Income Securities and derivative products
- Understanding of operational functions within custody and / or Fund Accounting. Ability to provide technical expertise to resolve daily problems.
- Should have worked directly with clients and counterparties in a global context.
- Should have led operations at a global level, across countries & regions.
- Should have experience of end-to-end ownership of operations, with direct accountability on business, client and risk metrics (including losses)
- Demonstrated leadership beyond operations, working with Risk, Technology, Automation and Change groups to drive BAU and transformation.
- Experience in global locations is desired.
- Proven leadership skills as well as managing and developing a high performing operation team.
- Proven track record of achieving/exceeding financial goals through expense discipline and headcount management, experience on investment decisions is desired.
- Proven ability to generate innovation ideas, manage project pipeline and transform businesses.
- Demonstrated ability to manage, coach and influence colleagues and virtual team members.
- Ability to work within a collaborative environment to achieve results.
- Should be open to work in North American shift hours as needed by the business.
- Location: Hyderabad/Bangalore/Pune/Coimbatore/Chennai. Shift - North America Shifts/ EMEA Shifts/MENA Shifts
About State Street
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
Discover more information on jobs at StateStreet.com/careers
Read our CEO Statement
