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Open nowPosted yesterday

Guest Service Ambassador - (Part-Time) - Palace

Station Casinos284 open roles

Where
Las Vegas, NV, United States
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Your applicationOpen nowGuest Service Ambassador - (Part-Time) - PalaceStation Casinos · Las Vegas, NV, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Station Casinos's own form.

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The clock on this job

Early applications get read.

12.4% of postings close within 7 days. Measured by our own scanner across the market. Station Casinos postings stay open a median of 10 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.4%7 days
  4. 20.0%14 days
  5. 35.5%30 days
  6. 58.6%60 days
This job: posted yesterday

Station Casinos median: 10 days open

The posting

Job Description

Guest Service Ambassador (Embajador del servicio de atención al huésped)

Description:

Serves Guests in an efficient and courteous manner, greets Guests with a smile, and Team Member must have a very outgoing and positive demeanor and be passionate about Guest Service. Position entails hosting a designated slot section by providing Guest Service, maintaining the cleanliness of the section as well as ensuring all machines are operational and ready for play. Team Member is expected to cultivate new Guest relationships and to maintain existing Guest relationships by providing friendly and efficient service to all Guests. Provide service to Guests involving providing change, pay jackpots, redeem EZ-Pay tickets, and minor machine repair. Use Guest Locator as a tool to attend to Guests needs. Be knowledgeable of company and property promotions. Must have knowledge of the gaming floor, location of slot machines, restaurants, amenities, and restrooms. Promote Boarding Pass Rewards program and actively recruit new Boarding Pass members. Comply with all Slot Department policies..

Qualifications:

El miembro del equipo debe tener un comportamiento muy sociable y positivo, y ser un apasionado del servicio al huésped. El cargo consiste en ser anfitrión de una sección de máquinas tragamonedas designada prestando servicio a los huéspedes, manteniendo la limpieza de la sección y asegurándose de que todas las máquinas estén operativas y listas para jugar. Se espera que el miembro del equipo cultive nuevas relaciones con los huéspedes y mantenga las ya existentes proporcionando un servicio amable y eficiente a todos los clientes. Prestar servicio a los clientes proporcionando cambio, pagando premios mayores, canjeando boletos EZ-Pay y realizando pequeñas reparaciones en las máquinas. Utilizar el localizador de huéspedes como herramienta para atender las necesidades de los huéspedes. Estar al tanto de las promociones de la compañía y de las propiedades. Debe conocer el piso de la sala de juegos de azar, la ubicación de las máquinas tragamonedas, los restaurantes, los servicios y los aseos. Promover el programa Boarding Pass Rewards y captar activamente nuevos miembros del Boarding Pass. Cumplir todas las políticas del departamento de tragamonedas.

Descripción:

Sirve a los Huéspedes de una manera eficiente y cortés, saluda a los Huéspedes con una sonrisa y observa sus necesidades durante las comidas. El Servidor de Comidas debe realizar trabajo secundario y monitorear la limpieza de la estación asignada.

Calificaciones:

El requisito de edad mínima es de 21 años. Capacidad para comunicarse eficazmente con los huéspedes, los miembros del equipo y la gerencia. Capaz de realizar el recuento, el control de entradas y salidas y el mantenimiento de la contabilidad de un banco de máquinas tragamonedas y/o de un anticipo de caja de una bolsa de máquinas tragamonedas. Debe ser capaz de cumplir con los controles de firma, incluidos los boletos de premios mayores, la verificación de la hoja de entrada/salida, la verificación de la hoja de transferencia o compra, el papeleo del Título 31, el comprobante de entrada/salida pagado, el registro de control de llaves, el registro del escáner portátil, el registro de salida por radio y la hoja de entrada diaria. Debe ser capaz de comprender los requisitos del Título 31, incluidos, entre otros, todas las transacciones monetarias inaceptables, los requisitos de registro y el sistema New Wave. Debe poder permanecer de pie y caminar durante todo el turno.

#LI-DNI

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