Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 43 hours ago

Customer Service Representative

Steel Partners163 open roles

Where
Anderson, SC, USA
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Service RepresentativeSteel Partners · Anderson, SC, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Steel Partners's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Steel Partners postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 43 hours ago

Steel Partners median: 2 days open

The posting

Job Summary:

A JPS Customer Service Representative will provide a world class commercial experience for our customers. Primary job functions will include but are not limited to providing product/services information, answering questions, quoting product lead-times & MOQ’s, pricing, entering PO’s, resolving emerging problems with accuracy and efficiency.

  • Become intimately familiar with our product line and common customer concerns
  • Learn the JPS AS400
  • Follow Standard Work as well other responsibilities that may be added to the role
  • Answer customer questions, assist with order modifications, and resolve any customer issues / concerns in a friendly and professional manner
  • Work with the internal team and customers to create and provide solutions
  • Coordinate and work closely with the logistics team and shipping providers
  • Keep detailed notes (organization is key!) of customer interactions, and provide follow up as needed
  • Manage substantial amounts of incoming phone calls and emails
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with accounts through open, frequent and interactive communication
  • Meet personal/customer service team sales targets
  • Handle customer complaints, provide appropriate solutions and follow up to ensure resolution
  • Participation in process improvement teams
  • Maintain customer profile information
  • Backup for CSR team when appropriate
  • Follow JPS procedures, guidelines, and policies

Requirements and skills

  • A passion for providing outstanding customer service
  • Come to work with a friendly and positive attitude
  • Experience as a Customer Service Representative
  • Strong communication, listening and phone skills
  • Proficient in written communication
  • Ability to adapt to fast paced environment and manage time effectively
  • An adaptive learner and self-starter
  • Prepared to handle a constant flow of emails / messages from customers and team members
  • 2- or 4-year degree preferred
  • Ability to work occasional overtime, as needed

Requirements and skills

  • A passion for providing outstanding customer service
  • Come to work with a friendly and positive attitude
  • Experience as a Customer Service Representative
  • Strong communication, listening and phone skills
  • Proficient in written communication
  • Ability to adapt to fast paced environment and manage time effectively
  • An adaptive learner and self-starter
  • Prepared to handle a constant flow of emails / messages from customers and team members
  • 2- or 4-year degree preferred
  • Ability to work occasional overtime, as needed
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Steel Partners's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Steel Partners's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Steel Partners's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.