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Open nowPosted 3 days ago

On-Site Technical Support L2 (S)

Stefanini Latam

Where
La Victoria
Work mode
On site
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Your applicationOpen nowOn-Site Technical Support L2 (S)Stefanini Latam · La Victoria

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Stefanini Latam's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 3 days ago

The posting

¡Sé parte de Stefanini! En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor.¡Seguro no te quieres quedar fuera!¿Por qué te elegiremos? ¡Porque los desafíos que asumirás reflejan tus ambiciones!Responsabilidades y atribucionesSoporte a todo el parque de PC’s y periféricos incluidos en la presente propuesta, los mismos que se encuentran ubicados en las instalaciones de EL CLIENTE.Responsable de resolver los incidentes de hardware y software in situ.Soporte a incidentes referentes a Software base el cual se menciona en esta propuesta.Preparación, instalación, configuración y cambio de equipos de cómputo por anomalías del equipo. Incluye clonación de equipos, backup de la información del usuario, personalización del equipo y restore de la información.Preparación de equipos para ser entregados al proveedor para aplicación de garantíasAtenciones de primera línea a impresorasMantener actualizado el inventario de Hardware y SoftwareMantener actualizado los soportes de licenciamiento.Recibir, Registrar, priorizar y dar seguimiento a los incidentes y requerimientos reportados por los usuarios, asegurando el cumplimiento de los Acuerdos de Nivel de Servicio establecidos con EL CLIENTE.Requisitos y calificacionesProfesional con estudios concluidos universitarios o técnicos en sistemas, informática, electrónica, telecomunicaciones o similares.Curso de ITIL (deseable certificado).Conocimientos en metodologías ágiles.Semillero o 1 año de experiencia profesional.Experiencia en help desk, soporte técnico remoto, soporte en sitio y microinformática.Resolución de incidentes y atención de requerimientos.Comunicación efectiva.

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Stefanini Latam's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

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  • How it was written, and how the review scored it
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  • Who got the interview, and who heard nothing

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The numbers game

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