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Open nowPosted 4 days ago

Customer Service medewerker - digitale diensten

Stegmann Belgium (BVBA)

Where
Antwerpen, Belgium
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Your applicationOpen nowCustomer Service medewerker - digitale dienstenStegmann Belgium (BVBA) · Antwerpen, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Stegmann Belgium (BVBA)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 4 days ago

The posting

Je taken bestaan onder andere uit:

- Het beantwoorden van klantvragen via telefoon, e-mail en digitale berichten. - Het begeleiden van klanten bij de installatie, configuratie en het gebruik van digitale toepassingen. - Het ondersteunen bij vragen rond internetbankieren en mobiele bankdiensten. - Het adviseren over rekeningen, kaarten en dagelijkse bankverrichtingen. - Het analyseren van problemen en het aanbieden van passende oplossingen. - Het doorverwijzen van klanten naar de juiste contactpersoon wanneer nodig. - Het continu bijhouden van je kennis over nieuwe producten, systemen en digitale functionaliteiten. - Het actief meewerken aan verbeteringen binnen de klantendienst en dienstverlening.

Je combineert technische kennis met een sterke klantgerichte aanpak en zorgt ervoor dat elke klant een positieve ervaring heeft.

Jij bent iemand die energie haalt uit klantencontact en graag oplossingen zoekt.

Daarnaast beschik je over:

- Een Middelbaar TSO of BSO diploma of een Bachelor/Master. - Een sterke klantgerichte ingesteldheid en commerciële feeling. - Het vermogen om klantvragen grondig te analyseren en de juiste oplossing te vinden. - Een positieve houding tegenover verandering en digitale ontwikkelingen. - Een nauwkeurige en gestructureerde werkstijl. - Voldoende assertiviteit om klanten ook in moeilijke situaties professioneel verder te helpen. - Sterke communicatieve vaardigheden. - Een uitstekende kennis van het Nederlands en een goede kennis van het Frans, zowel mondeling als schriftelijk. - Je bent flexibel inzake werkuren en dagen

Posting text belongs to the employer. Removal requests: contact us.

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  1. A CV for this posting

    Written against Stegmann Belgium (BVBA)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Stegmann Belgium (BVBA)'s form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Stegmann Belgium (BVBA)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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