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Open nowPosted 6 days ago

Functioneel Analist Klantbenadering

StepStone53 open roles

Where
Leuven, Belgium
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Your applicationOpen nowFunctioneel Analist KlantbenaderingStepStone · Leuven, Belgium

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on StepStone's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.7% of postings close within 7 days. Measured by our own scanner across the market. StepStone postings stay open a median of 6 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.7%7 days
  4. 20.4%14 days
  5. 35.6%30 days
  6. 58.7%60 days
This job: posted 6 days ago

StepStone median: 6 days open

The posting

Wat doe je precies als ... Functioneel Analist Klantbenadering

  • Je vertaalt businessvereisten naar duidelijke requirements en ondersteunt Product Managers bij het uitschrijven van features.
  • Je ontwerpt digitale oplossingen die onze klanten ondersteunen, bijvoorbeeld binnen MyAcerta, en werkt functionele analyses uit die je vertaalt naar heldere technische documentatie voor developers.
  • Je analyseert en documenteert oplossingsvoorstellen voor projecten, supportvragen, problemen en incidenten, met aandacht voor afhankelijkheden en risico's.
  • Je werkt nauw samen met architecten, developers, program managers, Business Analisten en Product Owners om businessdoelstellingen te realiseren.
  • Je denkt mee over de teststrategie, ondersteunt bij de uitvoering van testen en bewaakt de kwaliteit van de opgeleverde oplossing.
  • Je coördineert functionele taken binnen grotere projecten en denkt mee over een efficiënte inzet van middelen en mensen, zonder leidinggevende verantwoordelijkheid.
  • Je zet AI en AI-agents doelgericht in, terwijl je kritisch en zelfstandig blijft nadenken.

Iets voor jou?

  • Minstens vijf jaar relevante ervaring als Functioneel Analist in een agile ontwikkelomgeving vormt de ideale basis.
  • Sterke communicatie- en overtuigingsvaardigheden gaan hand in hand met technische affiniteit en een goede kennis van API's en technische documentatie.
  • Zelfstandigheid, ownership en het talent om complexe informatie helder te vertalen naar uiteenlopende stakeholders zijn onmisbaar; kennis van Drupal, Angular, UI/UX, customer experience of AI-agents is mooi meegenomen.
  • Een vlotte beheersing van het Nederlands en Engels, aangevuld met voldoende spreekvaardigheid in het Frans, maakt het profiel compleet.

Posting text belongs to the employer. Removal requests: contact us.

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