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Open nowPosted 46 days ago

Assistant Manager - Quebec City

StorageMart39 open roles

Where
399 Rue Jacquard (Store 3103), 399 Rue Jacquard %23101, Quebec, Quebec, Canada
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Your applicationOpen nowAssistant Manager - Quebec CityStorageMart · 399 Rue Jacquard (Store 3103), 399 Rue Jacquard %23101, Quebec, Quebec, Canada

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.0%30 days
This job: posted 46 days ago

The posting

Résumé Les responsables adjoints de site ont pour mission de contribuer au succès global de l'établissement en veillant à la satisfaction des clients, à l'attrait des locaux et aux ventes. 18 $ de l'heure, système de commissions compétitif, abondement au régime d'épargne-retraite, avantages sociaux pour célibataires. Fonctions et responsabilités (liste non exhaustive) · Mettre à profit des compétences commerciales efficaces pour louer des espaces de stockage et vendre des produits aux clients. Cela inclut la vente incitative et la promotion des meilleures options et du meilleur rapport qualité-prix pour les clients. · Assurer le suivi des prospects générés par les demandes en ligne, les appels téléphoniques et les visites spontanées. · Préparer les baux et autres documents conformément à la politique et aux procédures de l'entreprise. · Offrir un service client de qualité supérieure en faisant preuve de courtoisie, de professionnalisme, de connaissance des produits StorageMart et de maîtrise des options disponibles pour les clients et les prospects. · Recouvrer toutes les sommes dues à l'entreprise ; assurer le suivi des impayés. Cela inclut les appels de recouvrement. · Appliquer les remises et les frais conformément à la politique et aux procédures de l'entreprise. · Contribuer à garantir l'aspect général du site/magasin en effectuant des rondes régulières, en identifiant les éléments nécessitant un entretien ou une réparation. · Effectuer des tâches d'entretien de base telles que le balayage, le déneigement, le remplacement des ampoules, le ramassage des déchets, etc. à l'aide d'outils tels que des balais, des pelles, des souffleurs de feuilles, etc. · Se tenir à jour sur les formations, les processus, les procédures et les politiques. · Tenir le responsable régional informé de tout problème sur le site/dans le magasin attribué, y compris, mais sans s’y limiter, l’entretien, la sécurité, la tarification, les clients, le personnel, etc. Qualifications Diplôme d’études secondaires ou équivalent et au moins 1 an d’expérience pertinente (y compris, mais sans s’y limiter, l’hôtellerie, la vente au détail, la vente, la restauration décontractée, le service à la clientèle). Un diplôme de premier cycle ou 2 ans d’études supérieures peuvent remplacer l’exigence d’expérience. Compétences linguistiques Doit être capable de lire et d'écrire en français et maîtriser l'anglais. Doit être capable de communiquer efficacement, tant à l'oral qu'à l'écrit. Compétences informatiques Doit être capable d'utiliser un ordinateur avec aisance. La maîtrise des tableurs (par exemple Excel) et des traitements de texte (par exemple Word), en plus des bases de données, est requise. Une connaissance de la terminologie informatique de base est requise (par exemple souris, onglet, feuille de calcul, champ, etc.) Disponibilité pour le travail et les déplacements · Doit être capable de se rendre au travail et d'en revenir de manière fiable. · Peut être amené à disposer d'un véhicule en règle pendant les heures de travail. S'il est amené à conduire pendant la journée, doit posséder un permis de conduire en cours de validité, une assurance applicable à jour et un casier routier acceptable. · Doit être disposé à travailler n'importe quel jour de la semaine (du lundi au dimanche) ainsi que les jours fériés. · Se déplacer entre différents sites/travailler sur différents sites selon les besoins de l'entreprise Exigences physiques · Doit être capable de travailler à l'intérieur et à l'extérieur, dans des conditions de température extrêmes. · Doit être capable de marcher, de rester debout, de se baisser, de s'agenouiller, de s'accroupir et de monter des escaliers ainsi qu'une échelle de 3 mètres, et de marcher/rester debout jusqu'à 3 heures par jour (environ 1/3 d'un service de travail normal). · Doit être disposé et capable d'effectuer des tâches de nettoyage légères telles que balayer, passer la serpillière, nettoyer les vitres, tondre le gazon, déneiger, arracher les mauvaises herbes, etc. · Doit être capable de soulever, porter, pousser, tirer ou déplacer jusqu'à 22 kg et avoir la force nécessaire pour manipuler régulièrement un coupe-boulons, une meuleuse et un nettoyeur haute pression.   Summary Assistant Site Managers are responsible for assisting with the overall success of the facility through customer satisfaction, facility appeal, and sales. $18 an hour, Competitive commission structure, RSP matching, single benefits. Duties and Responsibilities (including but not limited to) · Using effective sales skills, lease units and sell products to customers. This includes up-selling and promoting best options and value for customers. · Follow-up on leads, generated through on-line inquiries, phone calls, and walk-ins. · Prepare leases and other documents in accordance with company policy and procedures. · Provide superior customer service through courtesy, professionalism, knowledge of StorageMart products, and familiarity with options available to customers and prospective customers. · Collect all monies due to the company; follow-up on delinquencies. This includes collection calls. · Apply discounts and fees in accordance with company policy and procedures. · Helps to ensure overall appearance of the site/store by conducting regular walk-throughs, identifying items in need of maintenance and repair. · Provide basic maintenance such as sweeping, snow removal, light bulb replacement, trash pick-up, etc. using tools such as brooms, shovels, leaf blowers, etc. · Stay current on training, processes, procedures, and policies. · Keep Regional Manager informed of any issues at assigned site/store including but not limited to maintenance, safety, pricing, customers, staff, etc. Qualifications High school diploma or equivalent and at least 1 year of relevant experience (including but not limited to hospitality, retail, sales, casual dining, customer service). An associate’s degree or 2 years of college may be substituted for the experience requirement. Language Ability Must be able to read and write in French and proficiency in English. Must be able to communicate effectively, both verbally and in writing. Computer Skills Must be able to navigate a computer with ease. Familiarity with spreadsheet software (e.g. Excel) and word processing software (e.g. Word) in addition to databases is a requirement. Knowledge of basic computer terminology is required (e.g. mouse, tab, worksheet, field, etc.) Work/Travel Availability · Must be able to get to and from work reliably. · May be required to have access to a fully licensed vehicle during work hours. If required to drive during the day, must have a current, valid driver’s license, current applicable insurance, and an acceptable driving record. · Must be willing to work any day of the week (Mondays to Sundays) as well as holidays. · Travel between locations/work various locations as the business requires Physical Requirements · Must be able to work inside and outside, in temperature extremes. · Must be able to walk, stand, stoop, kneel, crouch and climb stairs as well as a 10-foot ladder and be walking/standing for up to 3 hours/day (approximately 1/3 of normal working shift). · Must be willing and able to perform light cleaning such as sweeping, mopping, wiping windows, mowing grass, shoveling snow, pulling weeds, etc. · Must be able to lift, carry, push, pull or move up to 50 lbs. and have the strength to routinely handle a bolt cutter, grinder and power washer.

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