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Open nowPosted 3 days ago

Client Service Associate (6 months contract - Enabling Village)

STROKE SUPPORT STATION

Pay
SGD 2,000 – SGD 2,700 a month
Where
Central, Singapore
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Your applicationOpen nowClient Service Associate (6 months contract - Enabling Village)STROKE SUPPORT STATION · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on STROKE SUPPORT STATION's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 3 days ago

The posting

Who Are We:

Stroke Support Station (S3) is a non-profit organization in Singapore dedicated to enhancing the quality of life for stroke survivors and their caregivers. S3 provides a range of programs focused on rehabilitation, empowerment, and community reintegration. Through specialized activities, wellness programs, and caregiver support, S3 aims to foster physical, emotional, and social well-being. The organization also advocates for stroke awareness and collaborates with healthcare professionals, volunteers, and partners to offer holistic, person-centered care for the stroke recovery journey.

The Customer Service Associate will provide quality frontline services to clients and their caregivers.

Core duties of this role will include patient registration, scheduling of services and transport, medical records management, and collection of payments.

You Will:

  • Manage the registration of clients’ visit
  • Collect payments and prepare invoices/receipts
  • Schedule appointment for clients
  • Manage transport services for clients
  • Manage and maintain confidential clients’ information
  • Handling phone calls and enquiries
  • Receive deliveries and vendors
  • Liaise with clinical team and other departments to fulfil work duties

You Are:

  • Someone who have minimum a GCE "O" or "N" Level with 2 years of customer service experience
  • Ableto converse in English and other mother tongue languages due to the client group we are serving
  • Able to work independently or in a team
  • Possess excellent customer service and good interpersonal skill
  • Patient and gentle disposition with empathy and strong listening and communication skills
  • Attentive to details and meticulous in following up on customers’ requests

What's next?

We welcome your application even if you don’t feel you meet every requirement. You might exceed your own expectations, and there could be other roles that match your abilities. Although we can’t respond individually to every applicant, we are committed to making sure you feel acknowledged and supported throughout the application process.

S3 is committed to being an equal opportunity employer. In accordance with Singapore laws, we consider all qualified applicants for employment without discrimination based on age, citizenship, ethnicity, gender identity, marital status, medical condition, national origin, physical or mental disability, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations, and ordinances.

* Do note that this position is at Redhill.

Posting text belongs to the employer. Removal requests: contact us.

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  1. A CV for this posting

    Written against STROKE SUPPORT STATION's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on STROKE SUPPORT STATION's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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