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Open nowPosted yesterday

Associate Manager, Technical Training

Stryker1,362 open roles

Where
San Antonio de Belen, Costa Rica
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Your applicationOpen nowAssociate Manager, Technical TrainingStryker · San Antonio de Belen, Costa Rica

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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. Stryker postings stay open a median of 14 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted yesterday

Stryker median: 14 days open

The posting

Work Flexibility: Hybrid

This role manages Technical Training team members to ensure the successful alignment and execution of Technical Training strategies, initiatives, and processes.

What You Will Do

  • Lead and develop a team responsible for the coordination, deployment, and management of role-based technical training programs.
  • Ensure Quality Key Performance Indicators (KPIs), training processes, records, and curricula comply with regulatory requirements, quality standards, and internal procedures.
  • Complete training workflow tasks within the Change Control process to ensure accurate training is planned and assigned in the LMS when new or revised documents are released.
  • Develop, maintain, evaluate, and continuously improve training systems, standards, and processes to ensure effective training delivery and overall program effectiveness.
  • Partner with functional groups (e.g., Manufacturing, Quality, Regulatory, Compliance, HR) to incorporate functional training requirements into role-based curricula and ensure accurate training assignments.
  • Present training performance metrics to leadership during periodic meetings and forums (e.g., Quality Systems Management Review).
  • Review, approve, and execute training-related QMS change control tasks.
  • Monitor and respond to changes in LMS data that may impact the reliability and/or automation of training assignments.
  • Update training procedures, plans, and supporting documentation as required.
  • Represent Technical Training processes during regulatory audits and inspections, providing training records and qualification evidence as needed.
  • Provide support for NC/CAPAs related to training outcomes or training processes.
  • Perform additional duties and projects as assigned.

What You Will Need

  • Bachelor’s degree in Business, Education, Human Resources, or related discipline.
  • Minimum of 5 years of experience in medical device, supporting quality, compliance, manufacturing, operations, or technical training programs.
  • Experience managing one or more remote team members.
  • Ability to work with repetitive, detail-oriented tasks that require a high degree of accuracy
  • Strong understanding of QMS requirements
  • Experience in interacting with regulatory agencies (FDA, MoH, TUV, etc.)
  • Fluent in written and oral English – C1 Level (writing documents, meeting minutes, conference calls, etc.)
  • Knowledge of Good Manufacturing Practices (GMPs) and ISO 13485 regulations.
  • Well versed with MS Office tools such as Word and PowerPoint; highly proficient with Excel spreadsheets.
  • A valid U.S. visa is required

Preferred

  • Experience supporting training programs within manufacturing, supply chain, logistics, procurement, or sales operations environments.
  • Knowledge of training needs analysis, instructional design, adult learning principles, training evaluation methods, and eLearning development.
  • Demonstrated ability to deliver instructor-led training at a high level.
  • Demonstrated ability to work well in a fast-paced environment.
  • C1 German language skills (written and spoken)

Travel Percentage: 10%

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