The posting
Organization: Sulaiman AlRajhi University – SRU
Job Title: Receptionist
Reports to: Corporate Communications Department
Job Purpose
Provide professional front desk and reception services in accordance with university protocols, ensuring a positive institutional image, efficient handling of visitors and communications, and effective administrative support to the Corporate Communications Department.
Key Responsibilities
- Receive and welcome visitors, official guests, and stakeholders in line with university etiquette and protocol standards.
- Manage incoming calls and official inquiries, ensuring accurate routing and timely responses.
- Oversee visitor registration procedures and coordinate access in compliance with campus security requirements.
- Handle incoming and outgoing correspondence, including official mail and deliveries, following institutional procedures.
- Coordinate reception arrangements for official meetings, delegations, and university events.
- Maintain the reception area to reflect a professional and organized institutional environment.
- Provide administrative and logistical support to the Corporate Communications Department as required.
- Ensure strict adherence to confidentiality, communication policies, and record-keeping requirements.
- Maintain logs and documentation related to visitors, calls, and front desk activities.
- Support internal coordination efforts to facilitate smooth communication across departments.
Qualifications
- Diploma or Bachelors degree in Business Administration, Communications, or a related field.
- Minimum of 2–3 years of experience in reception or customer service within a professional or academic environment.
- Knowledge of office procedures, telephone systems, and basic administrative practices.
- Strong interpersonal skills and professional demeanor.
Core Competencies
- Professional communication
- Customer service excellence
- Attention to detail
- Organizational skills
- Time management
- Discretion and confidentiality



