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Open nowFirst seen 17 days ago

Client Service Executive (Part-Time) | HCMC, Vietnam

SummitNext Technologies Sdn Bhd235 open roles

Where
Ho Chi Minh City, Vietnam
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Your applicationOpen nowClient Service Executive (Part-Time) | HCMC, VietnamSummitNext Technologies Sdn Bhd · Ho Chi Minh City, Vietnam
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The clock on this job

Early applications get read.

14.0% of postings close within 7 days. Measured by our own scanner across the market. SummitNext Technologies Sdn Bhd postings stay open a median of 5 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 14.0%7 days
  4. 22.5%14 days
  5. 38.3%30 days
  6. 59.0%60 days
This job: first seen 17 days ago

SummitNext Technologies Sdn Bhd median: 5 days open

The posting

SummitNext is looking for a Client Service Executive on behalf of our client, a market research and technology company. You'll be their local point of contact in Ho Chi Minh City for a consumer research project serving a leading multinational FMCG company.

Key Responsibilities

Client Service (main focus)

  • Review monthly research reports prepared by the client's central analysis team and localize them for the Vietnamese market, including adding Vietnamese text where needed
  • Question data that doesn't make sense in the local context and flag it to the analysis team
  • Present reports to the end client's brand, sales and media teams in Vietnam
  • Handle client questions (about one email a week), working with the central team on answers
  • Pass on client requests for additional analysis or reports

Project Coordination (secondary)

  • Monitor the fieldwork dashboard and follow up with the local recruitment team if issues come up
  • Make occasional field visits to check in with research participants

Requirements

  • 1–3 years of client service or account management experience, ideally at a market research, media or advertising agency
  • Fluent English and Vietnamese, written and spoken (essential)
  • Comfortable presenting to clients and building good working relationships
  • Common sense and attention to detail, with the confidence to question data that doesn't look right
  • Based in Ho Chi Minh City

Nice to Have

  • Experience with consumer research, panels, or digital and advertising data
  • Experience working with FMCG brands

You don't need data analysis skills. Reports arrive mostly ready, and your role is to add local insight and manage the client relationship.

Work Arrangement

  • Part-time and flexible, about 1–2 hours a day on average, with more when issues come up
  • Mostly remote, with about one in-person client meeting a month in HCMC
  • Expected start: December 2026
  • Initial engagement with a review, with potential to grow as the project expands
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