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Open nowFirst seen 47 hours ago

CUSTOMER SERVICE

SummitNext Technologies Sdn Bhd224 open roles

Where
Sungai Petani, Kedah, Malaysia
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Your applicationOpen nowCUSTOMER SERVICESummitNext Technologies Sdn Bhd · Sungai Petani, Kedah, Malaysia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on SummitNext Technologies Sdn Bhd's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 47 hours ago

The posting

Job Description

We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider, where innovation meets excellence.

As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as Customer Service Executives, providing unrivalled support to clients within the logistics industry.

Position

Customer Service Executive (Malay English, Work in Office)

Job Description

  • Respond to customer inquiries and obtain customer information in a timely manner through calls, emails, and other contact tools.
  • Resolve customer complaints to achieve high customer satisfaction
  • Record and submit customer complaints using the internal system according to the provided SOP.

Job Requirements

  • SPM, Diploma and above
  • Excellent English and Malay communication skills (written, verbal, listening)
  • 1-2 years of BPO experience will be an added advantage.
  • Customer-oriented mindset, pleasant interpersonal skills, willing to learn and a team player.
  • Proficiency in office software and computer operation
  • Ability to work in a fast-paced working environment and work under pressure

Job Type

  • Full-time, rotational shift, 5 days a week

Salary

  • Basic RM2000
  • Performance KPI (up to RM250 per month)

Benefits

  • EPF, Socso
  • Birthday Leave
  • Maternity leave
  • Annual Leave, Maternity Leave, Parental Leave, etc
  • Opportunities for promotion
  • Professional development

Expected Start Date:

  • Immediately

Know more about us at:

Glassdoor: https://www.glassdoor.com/Reviews/SummitNext-Technologies-Reviews-E7227743.htm

Instagram: https://www.instagram.com/summitnexttechnologies

LinkedIn: https://www.linkedin.com/company/summitnext-technologies/

Website: https://summitnext.com/

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on SummitNext Technologies Sdn Bhd's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    SummitNext Technologies Sdn Bhd's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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