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Open nowFirst seen 5 days ago

Warranty Executive (Automotive)

SummitNext Technologies Sdn Bhd224 open roles

Where
Kuala Lumpur, Malaysia
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Your applicationOpen nowWarranty Executive (Automotive)SummitNext Technologies Sdn Bhd · Kuala Lumpur, Malaysia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on SummitNext Technologies Sdn Bhd's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

We, SummitNext Technologies Sdn. Bhd., are a BPO and Technology Solutions provider, where innovation meets excellence.

As we continue our rapid expansion, we are on the lookout for passionate and driven individuals to join our team as Warranty Executive, providing outstanding support to our renowned clients in the automotive industry with outstanding service and professionalism.

Position

Warranty Executive (Automotive Industry)

Job Summary

We are seeking a highly motivated and results-driven Warranty Administrator to join our team in Damansara City Mall.

Key Responsibilities

1. Warranty Claims Processing

  • Process and verify warranty claims submitted by dealers or service centers
  • Ensure claims comply with warranty policies, terms, and approval guidelines
  • Liaise with internal teams and principals for claim approvals and clarifications
  • Track claim status and ensure timely resolution and reimbursement

2. PDI (Pre-Delivery Inspection) Report Handling

  • Review and manage PDI reports submitted by dealers
  • Ensure completeness and accuracy of inspection documentation
  • Highlight and escalate any defects or non-compliance issues
  • Maintain proper filing and record of all PDI reports

3. Dealer Coordination

  • Act as the main contact point for dealers regarding warranty and PDI matters
  • Provide guidance on claim submission processes and documentation requirements
  • Follow up with dealers to ensure timely submission and correction of documents

4. Audit & Compliance

  • Support internal and external audit requirements related to warranty and PDI
  • Ensure all claims and documentation comply with company and manufacturer standards
  • Identify discrepancies and assist in corrective actions and process improvements

5. Reporting & Data Tracking

  • Maintain accurate records of warranty claims, approvals, rejections, and PDI reports
  • Prepare regular reports on claim trends, pending cases, and performance metrics
  • Support data analysis for process improvement and cost control

RequirementsDiploma/Degree in Business Administration, Automotive, or related field

Experience in aftersales, warranty, automotive service, or claims processing preferred

Strong attention to detail and documentation accuracy

Good communication and coordination skills

Proficient in Excel / reporting tools

Job Type

Full-time

5 days a week

Salary

Basic: RM3,000 per month

Benefits

  • Maternity Leave
  • Opportunities for Promotion
  • Professional Development
  • Ongoing Training and Development Opportunities
  • Collaborative and Dynamic Work Environment

Expected Start Date

Immediately

Find Out More About Us

Glassdoor: https://www.glassdoor.com/Reviews/SummitNext-Technologies-Reviews-E7227743.htm

Instagram: https://www.instagram.com/summitnexttechnologies

LinkedIn: https://www.linkedin.com/company/summitnext-technologies

Website: https://summitnext.my

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