Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 4 days ago

Regional Collections Manager, Lagos (Nigeria)

sunKING191 open roles

Where
Lagos
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowRegional Collections Manager, Lagos (Nigeria)sunKING · Lagos

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on sunKING's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. sunKING postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

sunKING median: 2 days open

The posting

Location : Lagos, Nigeria

The team you would Join: Sun King’s Global Corporate Risk team identifies, monitor and control the credit risk inherent in the company’s direct to consumer business. The Corporate Risk team works collaboratively with the company’s PAYG Direct Sales, Operations, and Finance teams across multiple countries to maintain the health of the solar energy loan portfolio. The team continuously analyzes sales and customer payment related data and identifies, pilots, and executes new sales, collections, and incentive processes. The Corporate Risk team also leads the company’s efforts around customer data privacy and consumer protection.

About the Role: We are looking for a passionate, diligent, well organized, highly logical person to join our Risk department as a Regional Collections person. The Employee will drive the efforts and processes related to collections of our PAYG products in the field. They will also give advice and suggestions on how to improve customer payments and satisfaction while ensuring that the company offer matches end-users expectations.

What you would be expected to do:

  • Analysing regional portfolio and repayment trends and laying down daily, weekly, monthly strategies to drive better collection rates from delinquent customers.
  • Conducting mystery market visits to confirm the quality of sales and obtain different insights from different areas to enhance strategic direction to mitigate problems of disabled lamps and repayments.
  • Providing weekly updates to zonal credit analyst as regards on-field interventions performed and results achieved, along with customer insights.
  • Designing, piloting, and operationalizing collection processes necessary for ensuring better repayments and customer satisfaction.
  • Working with Area Business Managers and Field Sales Executives to repossess products from delinquent customers on cases where direct intervention is required.
  • Reporting any cases of product tampering observed in the field through the process and mechanism established by the Risk team.
  • Facilitating reporting and actions to be taken against those perpetrating fraudulent practices in the field, such as product tampering, misinformed sales done by FSEs etc., as per the processes laid out by the Risk function.
  • Training Agents (Field Sales Executives) on dealing with repossessions and difficult customer collection issues.
  • Driving operating rhythm to follow-up with Agents (Field Officers) to ensure they are completing their collection calls and repossession tasks on time.
  • Recruiting cash collection centres and set up for the key collection area.

You might be a strong candidate if you:

  • Have Bachelor's degree/Higher Diploma related to Finance, Community Development, Communication, Credit Risk Management or related fields.
  • Have at least 3 years of work experience in a similar position with field experience and collaborating with rural customers settlements.
  • Are enthusiastic about working in the field to drive collections, resolving issues, and enhancing the customer experience.
  • Have strong experience from Microfinance/ Fintech or banking background on Credit Collections debt recovery preferable.
  • Have good logical, communication & people skills.
  • Have clear and straight to the point communication skills with fluency in English and Language of assigned territory.
  • Have clear thinking/problem-solving ability.
  • Are enthusiastic about collaborating with rural customers & resolve customers issues.
  • Have excellent issue-tracking and resolution skills.
  • Are able to manage multiple tasks at the same time diligently and accurately.
  • Can work with multiple sales teams and cross-functional teams seamlessly.
  • Are familiar with the territory.

What we offer (in addition to compensation and statutory benefits):

  • An opportunity to grow as a professional in a dynamic, fast growing, high impact industry;
  • The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world;
  • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
  • Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against sunKING's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on sunKING's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    sunKING's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.