The posting
Super Star Car Wash is a leader in providing car wash, detail, and lubrication services to customers in Arizona and California. Our mission is to provide fast, high quality, professional service in a friendly atmosphere, along with a smile while creating a reward team member environment.
Position Summary:
The Convenience Store Assistant Manager’s primary responsibility is to assist the Convenience Store Manager with all car wash, detail and Quick Lube related payment transactions for the Convenience Store. You will also be responsible for providing exceptional customer support, maintenance and upkeep of the convenience store facility, maintain employee relations, develop, train and coach employees, oversee facility purchasing and cost/inventory controls, and screen, interview and hire well-qualified applicants for positions throughout the convenience store.
The majority of the work day is spent at the Cashier counter and inside the convenience store area, overseeing convenience store operations, working with cashier associates and building customer relationships. Additional time will be required to complete administrative tasks and monitor sales and labor data generated by the facility POS system.
We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and kind of obsessed with helping local businesses thrive. Does that sound like a compelling place to work? Not to mention FREE car washes! Along with tuition reimbursement, health/dental/vision, 401K and vacation time.
Essential Duties/Tasks/Responsibilities:
(These responsibilities must be able to be performed with or without reasonable accommodation)
Supervisory Responsibilities:
- Direct and supervise employees in the absence of the Convenience Store Manager
- Execute open and close duties and follow designated procedures
- Assist the Store Manager with inventory control including the purchasing of goods sold
- Conduct accurate inventory counts to produce desired Gross Profit % and Loss Control %
- Employee hiring and scheduling and controlling labor costs
- Train and develop cashiers to ensure they have a clear idea of what is expected of them, standards of acceptable and unacceptable performance, frequent measurement against these standards, and then appropriate training to close any performance gaps.
- Sales & Service – Maintain a positive attitude, belief in the products prices and sales program, and effective delivery
- Conflict resolution, company flowchart and chain of command
- Ensure compliance with all laws, rules, regulations, and policies at all levels:
- Create and maintain a safe work environment
Duties and Responsibilities:
- Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; operating a cash register.
- Enters price changes by referring to price sheets and special sale bulletins.
- Discounts purchases by redeeming coupons.
- Collects payments by accepting cash, check, or charge payments from customers; making change for cash customers.
- Verifies credit acceptance by reviewing and recording driver's license number; operating credit card authorization system.
- Balances cash drawer by counting cash at beginning and end of work shift.
- Provides pricing information by answering questions.
- Maintains checkout operations by following policies and procedures; reporting needed changes.
- Maintains safe and clean working environment by complying with procedures, rules, and regulations.
- Contributes to team effort by accomplishing related results as needed.
- Other duties as assigned
Minimum Job Requirements:
- Previous cashiering experience
- High School Diploma or GED
- Must be at least 18 years old
Knowledge, Skills and Abilities Required:
- Positive attitude
- Effective communication skills
- Leadership skills
- Initiative and self reliant
- Problem solving ability
- Good judgment and discernment
- Reliability and punctuality
- Trustworthy
- Service and sales focused
- Passion
- Integrity
- Flexibility and adaptability
- Team oriented
Requires the ability to interact with others, interpret spoken messages and utilize reason to resolve complex problems. Requires keyboarding, hearing and talking, frequent standing and walking, and frequent bending at the waist, twisting of the upper body, kneeling, being mobile on uneven surfaces, squeezing and crouching. Requires frequent lifting and carrying of 1-10 pounds (occasional up to 45lbs).
This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary.
Super Star Car Wash is an Equal Opportunity Employer.
