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Open nowPosted 14 days ago

Case Manager - Plaintiff-Side Employment Law

superiorexecutiveandlegalrecruiting21 open roles

Where
Remote
Work mode
Remote
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Your applicationOpen nowCase Manager - Plaintiff-Side Employment Lawsuperiorexecutiveandlegalrecruiting · Remote

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  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 14 days ago

The posting

Case Manager — Plaintiff-Side Employment Law

Full-Time | Fully Remote

Well-established and growing California plaintiff-side employment law firm seeks a warm, articulate Case Manager to be the voice of the firm for prospective and current clients, leading welcome and intake calls that set the tone for each client's experience.

Duties:

  • Conduct welcome/intro calls with new and prospective clients, clearly explaining the legal process and what to expect
  • Build rapport and trust with clients from their very first interaction with the firm
  • Gather case details during intake calls, asking informed questions grounded in employment law knowledge
  • Serve as an ongoing point of contact for clients, providing updates and answering questions with clarity and empathy
  • Partner with attorneys to relay client information and flag case-relevant details

Requirements:

  • Bilingual in English and Spanish, with exceptional verbal communication skills
  • Warm, confident phone presence with strong active-listening skills
  • Experience conducting intakes or client-facing calls, ideally in employment law or another high-volume practice
  • Entrepreneurial, self-starter mindset suited to a high-growth, fast-paced firm

Why join us: Growing firm, meaningful work, remote flexibility

All resumes will be treated with the strictest confidence.

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