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Open nowPosted 16 days ago

Group Account Director

Superside14 open roles

Where
Toronto
Work mode
Hybrid
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Your applicationOpen nowGroup Account DirectorSuperside · Toronto

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Superside's own form.

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The clock on this job

Early applications get read.

12.9% of postings close within 7 days. Measured by our own scanner across the market. Superside postings stay open a median of 15 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 12.9%7 days
  4. 21.0%14 days
  5. 35.6%30 days
  6. 58.5%60 days
This job: posted 16 days ago

Superside median: 15 days open

The posting

We are looking for a Group Account Director to lead a new studio for a single, major enterprise account. In this role, you will spearhead the leadership team of a Group Creative Director and Executive Producer and lead and coach an account team to drive commercial rigor, and act as a strategic advisor to C-suite-level clients.

Reporting to the General Manager, this role focuses on driving retention, growth, and operational rigor across multiple accounts while building strong executive relationships and a high-performing account leadership bench.

What you'll do

  • Own account-level performance across revenue, retention, and delivery quality for this major enterprise client.
  • Guide the long-term account strategy, deeply embedding within the client's business to ensure alignment with their overarching goals.
  • Spearhead the studio leadership team (partnering closely with the Group Creative Director and Executive Producer) and coach the broader account team to raise performance and consistency.
  • Drive commercial rigor within the account, including forecasting accuracy, complex deal structuring, and navigating major contract renewals.
  • Identify and resolve systemic delivery, resourcing, and operational challenges within the dedicated studio structure.
  • Act as the primary escalation point for high-stakes client situations and strategic expansion opportunities.
  • Partner with the General Manager to provide clear, actionable insights on account health, growth trajectories, and studio operations.
  • Strengthen executive relationships, acting as a trusted, consultative advisor to C-suite and senior client stakeholders.
  • Ensure consistent application of processes, workflows, and best practices within the dedicated studio team.
  • Drive continuous improvement in how the studio delivers, scales, and operates for the client.

What you'll need to succeed

  • 12–18+ years of experience in agency, consulting, or client services leadership roles.
  • Proven ownership of revenue, retention, and growth for multi-million dollar, single enterprise accounts.
  • Experience managing, developing, and aligning cross-functional studio leaders (e.g., creative, production, and account management).
  • Strong commercial acumen, including complex contract negotiations, forecasting, deal structuring, and margin management for large-scale accounts.
  • Ability to operate at both strategic and operational levels, deeply embedded within a single major client's business context.
  • Strong executive communication skills with a track record of successfully advising and influencing C-suite stakeholders.
  • Experience identifying and resolving systemic operational challenges within dedicated or bespoke team structures.
  • Data-driven mindset with the ability to translate insights into strategic action.
  • Ability to influence cross-functional teams and align studio leadership toward a unified vision without direct authority over all disciplines.
  • Strong business judgment and poise in high-stakes, high-visibility client situations.
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    The review screen in CV Rocket: how each CV was read, round by round.

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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