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Open nowFirst seen 46 hours ago

Field Quality Analyst

Supply Chain Resources Group72 open roles

Where
Noida, Uttar Pradesh, India
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Your applicationOpen nowField Quality AnalystSupply Chain Resources Group · Noida, Uttar Pradesh, India
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  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 46 hours ago

The posting

Job Description

  • Execute SQL queries to extract, clean, and analyze field performance metrics, repair data, and telemetry logs; identify and flag data anomalies for quality assessment.
  • Perform end-to-end Failure Analysis (FA) on physical hardware samples, including board-level debug and component diagnostics, and document findings in issue-tracking databases.
  • Conduct on-site technical audits at repair centers and manufacturing partners, including inventory checks, root-cause data collection, and physical hardware verification to validate repair procedures.
  • Prepare detailed technical reports based on failure-analysis investigations and data analysis, providing clear diagnostic evidence to support engineering decisions.
  • Monitor bug trackers and quality databases to follow investigation progress, identify technical bottlenecks, and escalate issues based on data trends.
  • Prepare regular standardized field-quality reports using established templates and communicate key findings to relevant cross-functional stakeholders.

Key Requirements

  • Bachelor's degree in Electrical, Mechanical, or Systems Engineering, Computer Science, or equivalent technical experience.
  • 4+ years of relevant experience in field quality, hardware failure analysis, repair engineering, manufacturing quality, or related technical areas.
  • Strong proficiency in SQL for data extraction, cleaning, and analysis.
  • Familiarity with board-level diagnostic tools such as multimeters, oscilloscopes, and failure-analysis software.
  • Practical experience applying 5-Why analysis, Fishbone diagrams, or similar root-cause identification methods in a hardware environment.
  • Ability to troubleshoot hardware issues and derive data-backed insights with limited guidance.
  • Ability to travel approximately 30–50% to service centers and manufacturing sites to conduct independent diagnostic and audit work.
  • Good written and spoken English.

Preferred Experience

  • Experience in high-volume consumer electronics manufacturing, connected-device repair, service operations, or factory production environments.
  • Hands-on exposure to repair-center audits, manufacturing-site audits, or field-quality investigations.
  • Experience working with technical issue-tracking systems, quality databases, or standardized reporting tools.
  • Professional fluency in spoken and written Hindi and English to support local vendor communication, site activities, and regional cross-functional collaboration.
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