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Open nowPosted 4 days ago

SDS RX Dispatcher

Supply Chain

Pay
$20 an hour
Where
Tampa, FL, US
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Your applicationOpen nowSDS RX DispatcherSupply Chain · Tampa, FL, US
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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 4 days ago

The posting

An exciting opportunity awaits you at SDS Rx, Powered by DHL! We are a leading nationwide courier company, specializing in the transport of nuclear medicine. Our Mission is to enhance the quality of patient care, one delivery at a time. No matter the circumstance, you can count on us to deliver! Right patient, right place, right time.

The core responsibilities of this role include: monitoring and dispatching in a time-efficient and cost-effective manner and transmitting any concerns or issues to the Customer Service Manager.

Position: Dispatcher Shift: Monday-Friday 5:00 AM- 1:00 PM Pay: $20/hr.

The ideal candidate will also possess the following skills and/or experience:

  • 2+ years of customer service, dispatch, transportation, or logistics experience in a fast-paced environment.
  • Demonstrated ability to deliver exceptional customer service through professional, timely, and solution-oriented communication.
  • Experience managing customer inquiries, service exceptions, and escalations while maintaining a positive customer experience.
  • Strong relationship building skills with the ability to communicate effectively with customers, drivers, carriers, and internal stakeholders.
  • Ability to provide accurate service updates and set clear expectations regarding deliveries, delays, and issue resolution.
  • Strong problem-solving, critical thinking, and decision making skills with the ability to independently resolve operational challenges.
  • Experience utilizing dispatch, tracking, and transportation management systems, including E-Courier or similar platforms.
  • Working knowledge of routes, service areas, and dispatch operations to support timely and cost-effective service.
  • Proficient computer skills, including Microsoft Office, data entry, documentation, and system navigation.
  • Strong analytical and organizational skills with the ability to maintain accurate records and documentation.
  • Ability to manage multiple priorities simultaneously while maintaining accuracy and attention to detail.
  • Proven ability to collaborate across teams to resolve service issues and meet customer commitments.
  • Demonstrated reliability, adaptability, and commitment to regular attendance and operational excellence.

Our excellent benefits packages includes: • Affordable medical, dental, and vision coverage available beginning on your 30th day • PTO program for all associates, including paid holidays and vacation • 401(k) with generous company match • Tuition reimbursement program • Excellent training and career advancement opportunities

SDS RX Dispatcher (US)

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