Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 16 hours agoWe saw it 69 min after it went up

Store Floor Lead (Sur La Table)

Sur La Table495 open roles

Pay
$18 – $19 an hour
Where
Albany, NY
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowStore Floor Lead (Sur La Table)Sur La Table · Albany, NY

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Sur La Table's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market. Sur La Table postings stay open a median of 16 days.

Share of postings closed within
  1. 1.4%1 day
  2. 3.5%3 days
  3. 7.7%7 days
  4. 13.4%14 days
  5. 34.5%30 days
This job: posted 16 hours ago

Sur La Table median: 16 days open

The posting

With over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.

Position Overview

As a Store Floor Lead at Sur La Table, you play a key role in the success of the retail store by inspiring customers throughout every stage of their culinary experience. In this leadership role, the StoreFloor Lead supports the General Manager (GM) or Store Manager (SM) in achieving sales and operational goals. As a key driver of in-store performance, Store Floor Lead serves as the Manager on Duty (MOD), ensuring smooth daily operations and always delivering a #bestincenter customer experience, a company-wide standard for excellence in service.

Key Responsibilities

Leadership & Team Development

· Lead the sales floor and oversee daily store operations as Manager on Duty (MOD).

· Provides in-the-moment coaching and feedback to elevate performance and team engagement. Communicate performance issues directly to the General Manager/Store Manager.

· Support onboarding, training, and development of new associates.

Customer Experience & Brand Representation

· Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.

· Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.

· Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture.

· Address customer concerns and resolve issues in a timely manner to maintain satisfaction and loyalty.

Sales & Business Performance

· Support the achievement of store sales goals through effective customer engagement and team motivation.

· Maximize selling opportunities by identifying customer needs and offering relevant solutions.

· Consistently meet or exceed monthly sales goals, contributing to overall store revenue. Performance is measured by key KPIs such as individual sales volume, average transaction value, and customer conversion rates.

Operations & Compliance

· Direct employees to ensure appropriate merchandise stock levels and that the selling floor is adequately stocked and merchandised in accordance with visual standards.

· Complete inventory transactions including, but not limited to, receiving, MOS (Mark Out of Stock), and RARs (Return Authorization Requests).

· Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy.

· Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed.

Physical Requirements

· Ability to communicate verbally and work cooperatively with associates and customers.

· Ability to remain standing for up to 4 hours at a time.

· Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor.

· Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor.

· Ability to lift and/or move merchandise weighing up to 50 lbs.

· Ability to ascend/descend ladders to retrieve and/or move merchandise.

· Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.

· Workweeks are expected to be between 20 and 25 hours with the ability to have a flexible schedule, including nights, weekends, and holidays.

· Regular and predictable attendance.

Qualifications & Experience

· Must be 21 years of age or older at the time of employment.

· 1 year of retail management experience, preferably in a specialty or culinary retail environment.

· Strong leadership skills with the ability to inspire, develop, and retain a high performing team.

· Excellent communication, problem-solving, and decision-making abilities.

· Passion for community engagement and providing exceptional customer experiences.

· Proficiency in Microsoft Office and retail management systems preferred.

This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice.

The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Washington state applicants only: If you believe that this job posting does not comply with applicable Washington state law, please notify us by sending an email to [email protected].

It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact [email protected].

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Sur La Table's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Sur La Table's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Sur La Table's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.