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Open nowPosted 36 days ago

Intern - Brand and Community Marketing

SurveySparrow7 open roles

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Your applicationOpen nowIntern - Brand and Community MarketingSurveySparrow

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 36 days ago

The posting

Job Title - Intern - Brand and Community Marketing

Location - Chennai (Work from Office)

Eligibility - 2026 and 2027 Batch

SurveySparrow is an omnichannel experience management platform that helps you refine experiences end to end. It helps you create engagements, inspiring performances, and achieve solutions- all through the power of surveys.

About SparrowDesk

SparrowDesk, a product of SurveySparrow, is customer support software that brings email, chat, and tickets into one place. AI handles repetitive work so support teams can focus on conversations that need a person.

About the role

Help build SparrowDesk’s brand through content, conversations, and events. You’ll work with our marketing team to connect with customer support professionals and explore community-building ideas, with guidance and support along the way.

What you’ll do

  • Help create and publish LinkedIn posts and engage in relevant conversations.
  • Research customer support leaders, industry professionals, and potential speakers.
  • Assist with speaker outreach, scheduling, and follow-ups for interviews and talks.
  • Help prepare and coordinate online sessions, including recording and publishing.
  • Help turn interviews and discussions into posts, short videos, and useful content, with production support.
  • Research community-building ideas and help the team test them.
  • Support the planning and coordination of webinars, meetups, and events.
  • Keep content calendars and outreach lists updated, and help track audience engagement.

What we’re looking for

  • Strong written and verbal communication skills.
  • Good conversational skills: you listen well, ask thoughtful questions, and put people at ease.
  • Comfort reaching out to new people and a willingness to build confidence through practice.
  • An interest in writing clear, engaging content and learning how LinkedIn works for brands.
  • Good organizational skills and consistent follow-through.
  • Initiative, a willingness to ask questions, and openness to feedback.
  • Curiosity about customer support and the people working in it.
  • Content, event, or community experience from clubs, volunteering, or personal projects is a bonus.
  • Willingness to learn new tools and try different approaches. Prior professional experience is not required.
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