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Teamleiter Kundenbetreuung (alle)

Swica

Where
Winterthur, ZH, Switzerland
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Your applicationOpen nowTeamleiter Kundenbetreuung (alle)Swica · Winterthur, ZH, Switzerland
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Swica's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted yesterday

The posting

Teamleiter Kundenbetreuung (alle) #

80-100% in Winterthur ##

Qualität auf allen Ebenen ist der Schlüssel zu echtem Wohlbefinden. Als Mitarbeiterin oder Mitarbeiter im Team von SWICA verstehst du ganzheitliche Gesundheit als Dienstleistung am Menschen. Du arbeitest mit Profis wie dir zusammen, die diesen Anspruch teilen. Alle ziehen am gleichen Strick; das ist ein gutes Gefühl. So schaffen wir gemeinsam Lösungen, die wirklich weiterbringen.

So gestaltest du Gesundheit mit ###

  • Personelle und fachliche Führung eines Teams
  • Du unterstützt und motivierst dein Team, um gemeinsam mit ihnen die anspruchsvollen Ziele zu verfolgen
  • Sicherstellung eines optimalen Ablaufes des Tagesgeschäfts durch Planung, Koordination und Steuerung der einzelnen Prozesse und KPI's
  • Mitverantwortung für einen kontinuierlichen Verbesserungsprozess
  • Beratung und Betreuung von bedarfsgerechten Versicherungslösungen sowie alle Anliegen am Telefon, per Mail und Kundenportal
  • Rekrutierung und Einarbeitung neuer Mitarbeitenden
  • Lösungsorientierte Erledigung aller Kundenanfragen- und Reklamationen, mit dem Ziel, die beste Kundenzufriedenheit zu erreichen
  • Mitarbeit in Projekten

Das zeichnet dich aus ###

  • Kaufmännische Ausbildung mit Erfahrung in der Versicherungsbranche setzen wir voraus
  • Erste Führungserfahrung ist wünschenswert
  • VBV-Ausbildung vorhanden oder Bereitschaft, diese raschmöglichst zu absolvieren
  • Kundenanliegen nimmst du ernst und bietest die bestmögliche Lösung an
  • Einsatzbereitschaft, Integrität und dein kundenorientiertes Denken runden dein Profil ab
  • Das Potenzial deiner Mitarbeitenden erkennst du und unterstützt und förderst sie in ihrer Entwicklung
  • Sehr gute Deutschkenntnisse, weitere Sprachen von Vorteil

Dein Arbeitsort ###

Zürcherstrasse 31, 8401 Winterthur

Posting text belongs to the employer. Removal requests: contact us.

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    The review screen in CV Rocket: how each CV was read, round by round.
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    An application in CV Rocket: every answer filled in on the employer's form.
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    Swica's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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