The posting
Senior Modern Workplace & Endpoint Management Specialist
Location: Basel, Switzerland Company: Swiss Himmel GmbH Employment Type: Full-time Industry: IT Infrastructure, Modern Workplace & Enterprise Endpoint Management
About Swiss Himmel GmbH
Swiss Himmel GmbH is a Basel-based technology and consulting firm partnering with leading enterprises to deliver complex technology transformation and modernization initiatives. We combine strong engineering expertise with practical delivery capabilities across IT infrastructure, cloud technologies, enterprise platforms, digital workplace solutions, and technology modernization.
About the Role
Swiss Himmel GmbH is seeking an experienced Senior Modern Workplace & Endpoint Management Specialist to design, engineer, deploy, and support enterprise workstation environments and endpoint management solutions for a large-scale global enterprise.
The ideal candidate will have strong hands-on experience in Microsoft Windows endpoint management, enterprise desktop image engineering, operating system deployment, hardware certification, and modern workplace technologies.
This role requires expertise in Microsoft Intune, Windows Autopilot, Windows Autopatch, and Windows Update for Business, along with experience managing enterprise workstation image release cycles and supporting global endpoint infrastructure.
The successful candidate will work closely with infrastructure, security, application, and endpoint services teams to ensure secure, reliable, and standardized workstation deployments across a multinational environment.
Key Responsibilities
Enterprise Workstation Image Engineering
Design, develop, maintain, and support enterprise workstation images across global endpoint environments.
Plan and execute Microsoft Windows Semi-Annual Channel (SAC) and Long-Term Servicing Channel (LTSC) image release cycles.
Define release timelines, deployment schedules, and implementation plans for enterprise workstation image updates.
Develop and maintain operating system, hardware driver, and application layers within corporate desktop images.
Create, validate, and maintain gold-standard workstation images for enterprise-wide deployment.
Integrate operating system updates, security patches, hardware drivers, and business applications into workstation images.
Conduct functional, integration, and User Acceptance Testing (UAT) to validate workstation image quality and deployment readiness.
Support pilot deployments, enterprise rollouts, and migration activities related to new workstation image releases.
Endpoint Management & Modern Workplace
Administer and manage Microsoft Intune for enterprise endpoint management and device lifecycle operations.
Configure and maintain device compliance policies, configuration profiles, application deployments, and endpoint security settings.
Design, deploy, and troubleshoot Windows Autopilot solutions for automated and zero-touch device provisioning.
Manage device enrollment, Microsoft Entra ID integration, provisioning workflows, and endpoint lifecycle management.
Administer Windows Autopatch and Windows Update for Business (WUfB) for operating system updates, feature updates, and driver deployments.
Validate and test endpoint updates before deployment to production environments.
Ensure endpoint configurations and deployment processes comply with enterprise security and operational standards.
Operating System Deployment & Hardware Management
Develop, maintain, and qualify Operating System Deployment (OSD) task sequences for automated workstation provisioning.
Troubleshoot complex workstation imaging, deployment, and operating system issues using Microsoft DaRT and enterprise endpoint management tools.
Manage hardware certification activities for new workstation models and validate operating system and driver compatibility.
Create, maintain, and deploy driver packages for supported workstation hardware platforms.
Support hardware driver deployments for newly staged systems using enterprise deployment technologies such as Tachyon.
Coordinate workstation hardware testing, qualification, and deployment readiness with infrastructure teams and hardware vendors.
Release Management, Security & Compliance
Coordinate workstation image releases, deployment schedules, testing activities, and production rollouts.
Participate in change management, release planning, risk assessment, and deployment governance processes.
Ensure endpoint images and configurations meet enterprise security, compliance, and quality standards.
Support security patch management, operating system upgrades, and enterprise workstation migration initiatives.
Maintain technical documentation, qualification reports, deployment procedures, and operational runbooks.
Support audit requirements and ensure adherence to established endpoint management policies and procedures.
Stakeholder Collaboration & Operational Support
Collaborate with endpoint services, infrastructure, security, application, and project management teams.
Work with solution architects, hardware vendors, and application owners to deliver endpoint engineering solutions.
Gather technical requirements, assess deployment readiness, and resolve operational challenges.
Provide technical consultation on workstation hardware selection, endpoint technologies, and deployment standards.
Support knowledge transfer, technical documentation, and continuous service improvement initiatives.
Identify opportunities to improve endpoint provisioning, deployment automation, and operational efficiency.
Work effectively with multinational and cross-functional teams supporting global endpoint operations.
Required Qualifications
Strong professional experience in enterprise endpoint engineering, Windows workstation management, or modern workplace technologies.
Hands-on experience designing, building, testing, and maintaining enterprise Windows workstation images.
Strong knowledge of Microsoft Windows SAC and LTSC image release management.
Experience creating and maintaining gold-standard desktop images for large-scale enterprise deployments.
Hands-on experience with Operating System Deployment (OSD), task sequences, and Microsoft deployment technologies.
Strong experience administering Microsoft Intune, including device compliance, configuration profiles, application deployment, and security policies.
Practical experience implementing and troubleshooting Windows Autopilot for device provisioning and enrollment.
Experience managing Windows Autopatch and Windows Update for Business.
Knowledge of Microsoft Entra ID integration and enterprise device lifecycle management.
Experience with hardware certification, driver packaging, and workstation compatibility testing.
Familiarity with Microsoft DaRT for troubleshooting workstation deployment and operating system issues.
Strong understanding of endpoint security patch management, operating system updates, and enterprise compliance requirements.
Experience conducting functional testing, integration testing, and UAT for workstation image releases.
Ability to troubleshoot complex endpoint deployment and configuration issues.
Strong communication, documentation, and stakeholder coordination skills.
Preferred Skills and Experience
Experience supporting large-scale global endpoint environments within multinational enterprises.
Experience with enterprise deployment solutions such as Tachyon.
Familiarity with workstation hardware certification and vendor coordination processes.
Experience supporting Windows CORE workstation releases, image migrations, and technology upgrades.
Knowledge of endpoint security standards, audit processes, and IT governance frameworks.
Experience with enterprise change management, release management, and service delivery processes.
Exposure to deployment automation and endpoint lifecycle optimization.
Experience collaborating with distributed infrastructure and application support teams.
Relevant Microsoft certifications in endpoint administration, modern workplace technologies, or Microsoft Intune.
Key Competencies
Strong technical knowledge of Microsoft Windows endpoint management and workstation engineering.
Excellent troubleshooting and analytical problem-solving skills.
Ability to manage complex workstation deployment and image release activities.
Strong understanding of endpoint security, compliance, and operational standards.
Attention to detail in testing, validation, and deployment readiness.
Effective communication and collaboration with technical and business stakeholders.
Ability to work independently and take ownership of assigned engineering activities.
Proactive approach to automation, process improvement, and operational excellence.
Ability to work effectively in global, multicultural, and cross-functional environments.
Why Join Swiss Himmel GmbH?
Work on enterprise-scale modern workplace and endpoint management initiatives.
