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ClosedPosted 6 days ago

Agent(e) d'escale Lounge & VIP (M/F/D)

Swissport

Where
GENÈVE, Switzerland

This posting closed on 2026-10-26.

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This job: posted 6 days ago

The posting

Pour compléter notre équipe aux salons Lounge & VIP, nous sommes à la recherche d'

AGENT(E)S D'ESCALE LOUNGE & VIP (M/F/D) TAUX D'OCCUPATION | 85% - 100% STATION | GENÈVE AÉROPORT

MISSION

En tant qu'ambassadeur(drice) de nos prestations d'exception, vous assurez une expérience fluide et haut de gamme aux passagers.

TÂCHES PRINCIPALES ET RESPONSABILITÉS

  • Offrir une prise en charge personnalisée, chaleureuse et irréprochable aux clients VIP et aux passagers des salons
  • Contrôler l'éligibilité des voyageurs et enregistrer rigoureusement les entrées sur nos systèmes informatiques dédiés
  • Veiller à la tenue impeccable et au prestige de la zone de réception en tout temps
  • Entretenir une collaboration fluide et constructive avec nos clients compagnies aériennes et nos partenaires aéroportuaires

PROFIL DE COMPÉTENCES

  • Sens aigu du service de luxe, diplomatie, aisance relationnelle et posture proactive face à une clientèle exigeante
  • Sang-froid éprouvé, excellente gestion du stress et capacité à hiérarchiser les priorités avec autonomie
  • Présentation soignée et posture professionnelle irréprochables en toutes circonstances

PRÉREQUIS

  • Expérience de deux ans minimum dans la gestion de passagers ou en espace Lounge aéroportuaire
  • Excellente maîtrise du français et de l-anglais (parlé et écrit). Toute autre langue est un atout
  • Bonne maîtrise du Pack Office
  • Permis de conduire voiture obligatoire

CONDITIONS D'ENGAGEMENT

  • Contrat à salaire mensuel avec taux de travail (85% - 100%)
  • Rémunération selon fonction CCT
  • Des horaires irréguliers entre 05h00 et 22h30 y compris samedi et dimanche

CALENDRIER

Entrée en fonction : à convenir

Postulation:* Si cette opportunité vous séduit, veuillez déposer votre candidature complète (avec CV, lettre de motivation) en ligne. *Aucune candidature par email ne sera acceptée.

Posting text belongs to the employer. Removal requests: contact us.

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