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Open nowPosted 24 hours ago

IT søger ny kollega til brugersupportteam

Sygehus Sønderjylland - Aabenraa

Where
Aabenraa, Denmark
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Your applicationOpen nowIT søger ny kollega til brugersupportteamSygehus Sønderjylland - Aabenraa · Aabenraa, Denmark

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Sygehus Sønderjylland - Aabenraa's own form.

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The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 24 hours ago

The posting

En af vores dygtige brugersupportere har søgt nye udfordringer, og det giver DIG muligheden for at blive en del af et fantastisk team, hvor tonen er uformel og arbejdsopgaverne er både spændende og udfordrende.

Vi søger pr. 1. januar 2027 eller snarest derefter en ny kollega, som vil være med til at møde brugerne hjælpsomt, imødekommende og løsningsorienteret, når de støder på IT-problemer.

Brugersupporten varetages af 3 medarbejdere i tæt samarbejde. Telefonsupport og brugeradministrationen vil gå på skift, men i øvrigt løses opgaverne i fællesskab. Brugersupporten omfatter en lang række kliniske IT-systemer, bl.a. den elektroniske patientjournal, kliniske logistiksystemer samt meget mere. Din baggrund kunne derfor med fordel være lægesekretær, sundhedsservicesekretær eller lignende. Praktisk erfaring fra Sygehus Sønderjylland er klart at anbefale.

Dine arbejdsopgaver omfatter bl.a.:

  • Brugeradministration
  • Telefonsupport
  • Holde fællespostkasse ajour
  • Oprette og behandle sager i ServiceNow

Du skal formidle, vejlede og kommunikere til kollegaer både internt i Sygehus Sønderjylland og regionalt.

Vi lægger vægt på, at du:

  • Brænder for at hjælpe andre
  • Har flair for IT og er villig til at lære nyt
  • Kan bevare overblikket og er ansvarsbevidst
  • Kan prioritere din tid og planlægge dit eget arbejde
  • Er energisk, positiv og kan lide at have mange ting i spil
  • Er god til at formulere dig i både skrift og tale
  • Kan lide at have både rutineprægede og uforudsigelige opgaver

Vi forventer af dig:

  • At du har en relevant uddannelse, fx kontoruddannet med speciale i offentlig administration
  • At du arbejder struktureret og er omhyggelig i din opgaveløsning – og har sans for detaljen i en travl hverdag med mange afbrydelser.
  • Vi er meget optaget af, at brugerne kender os for ordentlighed og god service. Vi vægter derfor god kommunikation og faglighed.
  • For os er det vigtigt, at vores nye kollega har interesse for at indgå i samarbejde om faglighed, men også om vores fælles trivsel – vi vægter en god portion humor!

Vi tilbyder: En arbejdsplads, hvor der er fokus på samarbejde, godt kollegaskab og en god portion humor. Hvert team har frihed til at planlægge den daglige drift og ansvar for at opnå mål og resultater. Vi tilbyder flekstid.

Det daglige arbejde foregår på Aabenraa Sygehus, Kresten Philipsens Vej 15, 6200 Aabenraa, hvor brugersupportteamet ligger sammen med de øvrige teams i IT-afdelingen.

Løn- og ansættelsesforhold i henhold til HK’s gældende overenskomst for IT-personale. Regionen er forpligtet til at oplyse dig om startlønnen for stillingen. Du får oplyst grundløn, centralt fastsatte tillæg og pension i overenskomsten for Administrations- og IT-personale (32.01.1). Udover startlønnen, kan lønnen indeholde eventuelt forhandlede tillæg afhængigt af stillingen, dine erfaringer og kvalifikationer. Se startløn for stillinger i Region Syddanmark.

Eventuelle spørgsmål til stillingen kan rettes til Mads Østrup Troelsen på telefonnummer 25676400.

Ansøgningsfristen er fredag d. 20. november.

Samtalerne afholdes i uge 48.

Posting text belongs to the employer. Removal requests: contact us.

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