The posting
Sylvan Learning is the leading provider of tutoring and supplemental education services to children of all ages, grades and skill levels. For more than 47 years, our highly personalized and proven approach to learning has helped more than seven million students discover their true potential.
Our talented employees take pride in the impact they make each day. When you become a member of the Sylvan team, you will work with caring, bright, motivated people who share a passion for helping students build the skills, habits and attitudes they need to succeed in school and in life.
We’re an organization that prides itself in instilling knowledge and confidence in each customer we meet! Join us, and be inspired! Ready to join our team? Apply today, and don't let this opportunity pass you by!
We are currently looking for a Part-Time Director of Education to join us as we continue to grow! To be successful in this role, you will partner with the existing team in place to champion the Sylvan developed curriculum, help to manage and ensure the quality of the education standards and teaching staff as well as help to grow the business in your center. As a successful Director of Education, you will:
Service Delivery and Growth of the Center(s):
- Act as a client champion.
- Partner with the other team members to meet and/or exceed monthly, quarterly, and annual earned revenue goals.
- Handle incoming calls and successfully answer questions from clients and prospects.
- Manage and deliver ongoing conferences to maintain parent commitment to the program(s) and maximize referrals through ongoing review of the value Sylvan brings to the table.
- Assist the Director of Admissions in conferencing with new enrollments (including Welcome Conferences) as needed.
- Work in conjunction with the Director of Admissions to manage growth opportunities and help execute off site instruction, off-site events (in schools or at community events) and deliver seminars.
- Administer skills assessment; analyze testing results and complete summaries.
- Assist in writing appropriate goals for students based on initial testing while continuing to monitor students throughout their curriculum to adjust their learning path as needed based on input from teachers, parents/responsible parties, and progress assessments.
- Administer progress tests correctly and write progress reports accurately.
- Help to proactively analyze and conduct prescription quality reviews on an ongoing basis to ensure success of every student.
- Discuss student progress with Sylvan teachers and Student’s School teachers prior to parent conference(s).
Manage & Train:
- Jointly interview, train, and manage Center and any off site employees (instructors and other Center staff as needed).
- Jointly motivate and continually develop Center and off site employees (i.e., teacher of the month, ‘atta boys’, etc…); Lead staff meetings or continually send updates/communication to teachers/staff to ensure ongoing training/reminders.
- Work in conjunction with the other team members and other centers to demonstrate and uphold a high level of staff morale and spirit; ensure the professional appearance of the Center and all off-site employees.
- Generate the weekly instructor schedules striving to maintain 3:1 to 4:1 table ratio at the Center and any off site locations, keeping within the parameters required to manage payroll within guidelines.
- Maintain knowledge of all Sylvan academic programs; help to coordinate the training of all these programs for all team members; including the Director of Admissions. Maintaining education materials, student notebooks, and teacher materials needed to ensure high quality education.
- Monitor and report education statistics as needed (e.g., length of stay, ratio, holds, disenrolls).
Fiscal Responsibility
- Work in conjunction with Director of Admissions/Franchisee to understand and execute to budget to adhere to the profit and loss statement.
- Work in conjunction with Director of Admissions/Franchisee to monitor and track Center performance, revenues, expenses, and fee collection.
- Work in conjunction with Director of Admissions/Franchisee to maintain accurate accounting records, including the collection and depositing of payments as needed.
- Work in conjunction with Director of Admissions/Franchisee to ensure timely delivery of billing and tuition information to students and families.
We require:
- A Bachelor’s degree.
- Prefer one year or more of related experience (educational management), with a strong focus on customer service.
- Excellent verbal communication and persuasive skills, and the ability to build relationships.
- Ability to calculate figures and amounts, analyze/interpret business reports and statistics, and write reports and business correspondence.
- Effective problem-solving skills as well as ability to multi-task.
- Excellent presentation skills required with the ability to present product benefits in a clear and enthusiastic manner.
- Ability to travel to Greenville or Spartanburg during first 90-120 days for additional on-the-job training in established centers with other Directors.
- Understand how to leverage relationships in support of sales, referrals.
- Consultative Solutions-Orientation-Able to craft and communicate a value proposition as products and solutions expand which aligns with strategic initiatives of schools and school districts.
- Organizational skills.
- Proficient in Microsoft Office programs and Web based tools. Able to quickly type and enter data as needed.
- Knowledge of general office equipment such as copiers, printers, and office phones.
- Experience coaching and working in a team environment.
- Familiarity with instructional technology and tablet computers.
- Ability to manage to change and multi-task in a fast paced environment.
- Flexibility needed in hours worked and may require up to 5-6 days per week, depending on needs. Typically 30-32 hours/week, usually Monday - Thursday 12:30pm-7:30pm and at least 2 or 3 Saturday mornings a month (8:30-12:30)
- Experience in education.
- Full active teaching credentials but do not need to be current.
What you get in return:
As a Sylvan team member, you’ll work in a fast-paced environment and make an impact on our business! More importantly, you'll make a difference to each customer and their long-term outcome. Our total rewards package includes:
- Hourly starting between $15 and $16 (experience dependent) increasing based on completion of Director training within the first 90-120 days.
- Employee paid Health, Dental, Life and AD&D Benefits options are available to all employees.
- Flexible scheduling with Director of Admissions (ensuring the Center is covered by one or both Directors).
- Any children living in your home also able to attend Sylvan when space available.
- Participate in all Management team meetings across 6 different territories, allowing you attend two off-site strategy sessions, and utilize other Director's knowledge as a resource.
- Additionally, through on-the-job training and learning opportunities, you can develop your career at Sylvan and succeed with us in future roles!
If you want to be a part of an inspired organization that believes in fostering knowledge and confidence in children, improving the lives of thousands of families every day - apply today, and don’t let this opportunity pass you by!
