Solutions Consultant

Syndigo gets great products chosen. Every choice in commerce, whether by a shopper, a search engine, a marketplace, or an AI assistant, is made on product data, and our software makes that data complete and trusted and moves it across the industry's largest two-sided commerce network: 15,000+ brands and 3,500+ retailers. Companies like AutoZone, Colgate-Palmolive, Dole International, Unilever, and Walgreens trust Syndigo to get their products chosen. Learn more at www.syndigo.com.

**This is a hybrid position that requires 2 days per week in office at our Chicago location**

We’re seeking a Solutions Consultant who thrives at the intersection of strategy and storytelling — someone who can guide clients through their challenges while showcasing how our solutions can transform their business.

This hybrid role combines the insight of a business consultant with the functional delivery skills of a pre-sales engineer. You’ll drive compelling discovery conversations, deliver value-centric demos, and bring clarity to complex problems through engaging narratives.

You’ll work with clients across verticals to demonstrate the power of Syndigo’s platform — including PIM, MDM, DAM, Syndication, and more — while influencing buying decisions with insight, empathy, and innovation.

HOW WE’LL BE WINNING TOGETHER DAY TO DAY

• Lead Discovery & Strategy Sessions Uncover client pain points, goals, and operational challenges; frame our solutions in terms of measurable business outcomes.
• Deliver Powerful Demonstrations Tailor and deliver engaging product demos that translate functionality into compelling business stories and outcomes.
• Drive ROI Conversations & Business Case Development Lead collaborative ROI workshops with prospects. Build compelling business cases, co-develop evaluation frameworks, and facilitate structured playback sessions for executive stakeholders.
• Connect the Dots Between Pain and Value Quantify the cost of inaction and define success metrics aligned to each client’s challenges and priorities.
• Be a Voice of Expertise Contribute to whitepapers, webinars, and thought leadership that showcase our unique value proposition.
• Own the Demo Environment Build and maintain demo assets and environments that reflect real-world use cases and vertical needs.
• Collaborate Cross-Functionally Work closely with Sales, Product, and Marketing to refine messaging and align on customer needs.
• Innovate with Impact Use APIs, SDKs, and creative problem-solving to shape tailored solutions that address prospect use cases.

WE SHOULD TALK IF THIS SOUNDS LIKE YOU

• 7–10 years in a pre-sales, business consulting, or solution consulting role (ideally within SaaS or data-driven platforms)
• Expertise in PIM, MDM, DAM, Syndication, Digital Shelf, or Product Experience Management Demonstrated ability to lead ROI discussions, investigate customer pain points, and deliver clear, value-based metrics that support stakeholder decision-making and deal progression.
• Experience co-creating business cases and evaluation frameworks that resonate with both operational and executive audiences.
• Ability to influence strategic direction by linking platform capabilities to tangible business outcomes and priorities
• Polished, persuasive communicator — comfortable with technical deep-dives and C-level business narratives, including structured playback sessions
• Passion for tailoring solutions using product capabilities, APIs, integrations, and forward-thinking architecture

For full-time U.S. based-employees, we offer competitive health insurance benefits, PTO and volunteer time off, employer-paid short- and long-term disability, parental and adoption leave, 401(k), and tuition reimbursement.

Your individual compensation within the budgeted salary range is determined based on your skills, education, experience, and internal equity.

Budgeted Salary Range (not including eligible commission):

$180,000—$220,000 USD

Diversity, Equity & Inclusion

To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating. Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful!

All are welcome here and we invite you to join our team if you are ready to help us continue that growth!

GDPR/CCPA

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