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Open nowFirst seen 10 hours ago

Service Advisor (Holly)

szottford8 open roles

Where
Holly, MI
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Your applicationOpen nowService Advisor (Holly)szottford · Holly, MI

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.0%30 days
This job: first seen 10 hours ago

The posting

We do things differently at Szott Ford. We truly value our employees & we want to give you the tools you need to make a solid career.

You should enjoy coming in to work each & every day.

Flexible schedule

If you're ready to join a winning team, we're ready for you.

BENEFITS:

  • Paid Training
  • Flexible Work Schedule
  • Benefits
  • Exceptional Pay Plan!
  • 401(k)
  • A Professional and Respectful Work Environment
  • Opportunity for advancement - lots of room to grow
  • Family owned

RESPONSIBILITIES:

  • Meet with customers and determine their needs for repair and/or service of their vehicle issues.
  • Increase customer satisfaction by building customer relations.
  • Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
  • Monitor the progress of each vehicle throughout the day, and updating customers.
  • Increase profitability by maximizing sales & execute retail promotions.
  • Responsible for overseeing the technician working on customers’ vehicle including their time management/efficiency, parts ordering, job completion times.
  • Oversee and participate in quality control.
  • Participate in the development and documentation of Standard Operating Procedures as appropriate.

REQUIREMENTS:

  • Have a Customer Service Background.
  • Customer Satisfaction and Quality Control Skills.
  • Automotive Service experience helpful.
  • Ability to concentrate and accomplish tasks despite interruptions.
  • Ability to perform a variety of tasks simultaneously.
  • Must be willing to submit to a background check & drug screen

Szott Auto Family Pride - Core Values

  1. Create Fun and Choose a Positive Attitude – Create a fun work environment and customer experience.
  2. Develop Open and Honest Relationships – Act with integrity, be compassionate, friendly, loyal, and make sure that you do the right thing. Treat your relationships well.
  3. Deliver WOW – Surprise customers and teammates by doing something unconventional, innovative and unexpected. Make their day!
  4. Encourage Constant Improvement – Embrace change and be determined to deliver excellence. Pursue growth through learning.
  5. Build a Can Do Team Spirit – Work together and always value passion, determination, perseverance, and a sense of urgency.
  6. Be Humble and Respect Everyone – Treat teammates, customers, partners and vendors, as you want to be treated. Always show appreciation for a job well done.
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