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Open nowPosted 651 days ago

HR Shared Services Specialist (Advisory)

T. Rowe Price172 open roles

Where
Colorado Springs
Work mode
On site
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Your applicationOpen nowHR Shared Services Specialist (Advisory)T. Rowe Price · Colorado Springs

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. T. Rowe Price postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 651 days ago

T. Rowe Price median: 2 days open

The posting

About the Team

The Global HR Shared Services team, a division of the HR Enablement Team, is a centralized hub of HR administration and operational functions supported by a multi-tiered service delivery model. The team manages the myHR portal which serves as a self-service associate platform for HR information such as benefits, payroll, HR policies, other HR programs, and questions. The team is responsible for delivering results that improve the associates' experience and efficiency while enabling the HR department to focus on advancing the firm’s strategic initiatives.

Role Summary

The successful candidate will be a service-oriented individual who is comfortable working in a fast-paced, team environment with minimal instruction while adjusting priorities often, as well as managing multiple tasks and deadlines simultaneously. The HR Services Specialist provides professional, accurate and efficient responses to HR inquiries within the firm to US and Canadian associates, leaders, retirees, and others who contact the HR Shared Services (HRSS) team via our internal myHR tool, phone, or e-mail. The incumbent will leverage available systems and resources such as Workday, SalesForce, myHR knowledge articles and follow standard operating procedures, partner with internal teams to answer standard questions and resolve issues.

Responsibilities

  • As directed, collects data required for the completion of HR advisory reporting activities, historical analyses, or long-term forecasts. May perform basic analyses to support program development.
  • Performs basic reviews/inspections of compiled data/information to ensure compliance with standards in place.
  • Gathers information and compiles employee feedback to assist more senior staff, professionals, and management in identifying trends and areas of opportunity within HR programs.
  • Contributes to the development of communication materials to support associate education and engagement in HR programs. May independently develop first drafts of basic materials/collateral for senior colleague review.

Qualifications

Required:

  • Bachelor's degree or the equivalent combination of education and AND
  • 3+ years of total relevant work experience

Preferred:

  • Prior team leadership or project leadership experience.
  • Strong delivery of customer service
  • HR experience
  • Technologies: Proficiency with Workday, Salesforce and/or ServiceNow
  • High level of accuracy and attention to detail
  • Leveraging office tools to effectively achieve time management skills
  • Ability to follow policies and procedures using good judgement and critical thinking
  • Ability to handle confidential information in a professional and discreet manner
  • Intellectual curiosity with strong desire for continued learning and personal development including staying abreast of regulatory and firm policies and changes
  • Excellent oral and written communications skills demonstrating good judgement when delivering information

FINRA Requirements

FINRA licenses are not required and will not be supported for this role.

Work Flexibility

This role is eligible for hybrid work, with up to two days per week from home.

Scheduled hours are Monday through Friday from 8 am - 5 pm MT. For the first 90 days of employment, the work model will be on site in our Colorado Springs office Monday - Thursday, with flexibility to work from home on Fridays. After the first 90 days, there will be flexibility to work from home up to 2 days/week.

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