Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted yesterday

Service Management Engineer

taitcommunications15 open roles

Where
Illinois (Remote)
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowService Management Engineertaitcommunications · Illinois (Remote)

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on taitcommunications's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.9% of postings close within 7 days. Measured by our own scanner across the market. taitcommunications postings stay open a median of 11 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 12.9%7 days
  4. 21.0%14 days
  5. 35.6%30 days
  6. 58.5%60 days
This job: posted yesterday

taitcommunications median: 11 days open

The posting

We Go Beyond for A Safer World

Service Management Engineer – Client Based

Help keep mission-critical communications performing when they matter most.

About the opportunity

Tait Communications is seeking a Service Management Engineer to work at a customer site as a trusted technical advisor and primary point of contact for service, support, and system improvement. You will apply deep knowledge of critical communications systems to sustain network performance, resolve complex issues, and help the customer achieve long-term value from its solution. MUST LIVE IN WISCONSIN or upper ILLINOIS

What you’ll do

  • Serve as the customer’s trusted advisor and central point of contact for service, support, incidents, problems, and technical projects.
  • Coordinate with Tait support teams and engineers to prioritize issues and drive timely resolution.
  • Analyze system performance data and customer feedback to identify risks, trends, and optimization opportunities.
  • Oversee managed service delivery, lead regular service reviews, and ensure contractual obligations are met.
  • Maintain accurate system documentation and support disciplined change-management practices.
  • Plan and assist with system changes, upgrades, commissioning, and continuous improvement initiatives.
  • Train customer teams on the operation, maintenance, and troubleshooting of contracted Tait products and services.
  • Partner with sales and business development colleagues to identify opportunities and support the customer throughout the engagement lifecycle.

What you’ll bring

  • A degree in engineering or equivalent relevant experience.
  • Strong technical and systems knowledge, ideally involving critical communications, radio networks, managed services, or a related environment.
  • Experience in incident and problem management, network analysis, service delivery, or technical consulting.
  • Sound judgment and a structured approach to solving complex problems, including under time-sensitive conditions.
  • Clear, concise communication and presentation skills, with the ability to explain complex concepts to technical and non-technical audiences.
  • A customer-focused, collaborative approach and the credibility to build trusted relationships across business and technical teams.
  • Availability to work primarily at the customer’s premises during business hours, with flexibility to support planned or extended unplanned events.
  • Willingness to travel to customer sites and work occasional additional hours when required.

Why Tait?

For more than 50 years, Tait Communications has designed, delivered, and supported critical communications solutions for public safety, transportation, and utility customers around the world. Our purpose is technology that saves lives, and our people help create safer, more resilient communities. You’ll join a global organization that values a commitment to listen, courage to act, and integrity to deliver—while providing challenging work, development opportunities, and recognition for great results.

Ready to go beyond?

If you are motivated by solving meaningful technical challenges, strengthening customer partnerships, and supporting systems that communities rely on, we encourage you to apply. Tait Communications welcomes applications from qualified candidates with diverse backgrounds and experiences.

About Us

For more than 50 years, Tait Communications has been designing, delivering, and supporting critical communications networks for public safety, transportation and utility customers around the world. Founded in Christchurch by Sir Angus Tait, we now have a network of customers and offices that spans the globe.

Our employees value being part of a creative team committed to providing technological solutions that make a real difference to the communities we support. By joining Tait, you'll be joining a community of people with a wealth of knowledge and expertise, who care deeply about their work and the genuine impact it has for our customers, and who support each other to grow and develop.

Diversity & Inclusion Statement

Tait Communications is committed to fostering a diverse, equitable and inclusive workplace where everyone feels valued, respected and empowered to succeed. We encourage applications from all backgrounds to apply.

How to Apply

Sound like your kind of role? If you are looking to take the next step in your career and are ready to work for a high performing organization, alongside talented people, please submit your application with CV and cover letter via our online careers site. Only applications submitted through the official application process will be considered.

Applications will be assessed as they are received, and your CV will be held unless you contact us to request this to be removed.

For more information about the company, our products and solutions offered to our customers, please visit our website: www.taitcommunications.com

We encourage applications from all backgrounds to apply.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against taitcommunications's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on taitcommunications's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    taitcommunications's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.