Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 7 days ago

IT - Help Desk Analyst

Talent Acquisition - Achev10 open roles

Where
IT - Sussex_410, 90 Burnhamthorpe Road West,, Mississauga, Ontario, Canada
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowIT - Help Desk AnalystTalent Acquisition - Achev · IT - Sussex_410, 90 Burnhamthorpe Road West,, Mississauga, Ontario, Canada

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Talent Acquisition - Achev's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

9.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.8%1 day
  2. 3.9%3 days
  3. 9.5%7 days
  4. 15.5%14 days
  5. 33.9%30 days
This job: posted 7 days ago

The posting

DUTIES AND RESPONSIBILITIES

Act as first line of user support for Achēv by responding to and organizing tickets, phone calls and email requests to the help desk, providing one on one support to Achēv employees across all sites Record all information into the Achēv ' Workflow Management System Perform installation, configuration, maintenance and troubleshooting of desktop hardware, software and peripheral and portable/mobile devices. Ensure network connectivity and perform preliminary diagnostics as required and - escalate issues based on the impact and urgency of the incident. Administer equipment hardware and software upgrades and maintain end-user accounts, permissions and access rights Maintains PC equipment & software inventory Perform system backups and recovery Create and maintain inventory of all desktop, laptop computers, and miscellaneous IT equipment including mobile devices Work with vendors and suppliers for hardware warranty services, hardware repairs, and quotes for new equipment Hands-on involvement in the processes and administration related to IT equipment, e.g. photocopiers, desktop equipment (monitors, phones and cell phones)

  QUALIFICATIONS

Bachelor's degree in IT-related field preferred. A+ or Microsoft MCSA certification preferred. 2-5 years' experience in IT-related fields In-depth knowledge and experience with Windows 10+ Thorough understanding of Windows AD and Windows Domain environment. Strong knowledge of common business applications and software suites, including but not limited to MS Office 2007+, major web browsers, antivirus software, remote access/support software, VPN clients and Adobe products Strong interpersonal skills and client service focused Self-motivated quick learner genuinely enthusiastic about going above and beyond to help people solve their IT problems and get the most from their IT devices and systems Travel is required to 9 sites (a car and valid Ontario Drivers' License are required)

Salary: $63,000 This is a current vacancy. Please note that we use AI tools in our application screening process.  All hiring decisions involve human review.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Talent Acquisition - Achev's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Talent Acquisition - Achev's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Talent Acquisition - Achev's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.