The posting
Key Responsibilities:
- Respond to service requests via phone, email, or fax and coordinate with the service team.
- Create and manage service orders, assign job numbers, and schedule service engineers.
- Compile service reports and related documents to prepare customer invoices.
- Track and record engineers overtime and update timesheets.
- Arrange travel logistics such as hotel bookings, flight tickets, and transport for technicians.
- Issue purchase orders to subcontractors or suppliers as required.
- Process staff reimbursements and verify expense claims.
- Maintain proper filing systems and perform general administrative duties.
- Provide ad-hoc administrative support when needed.
Requirements:
- Strong organizational and coordination skills.
- Attention to detail and accuracy in documentation.
- Ability to multitask and communicate effectively with internal teams and customers.
- Proficient in Microsoft Office and administrative tools.



