The posting
Job Description
Key Responsibilities:
- Serve as a technical escalation point to support global IT infrastructure and collaborate with external vendors and partners.
- Contribute to major initiatives, such as network upgrades and cloud migration projects.
- Ensure system performance remains optimal, including coordination with third-party service providers.
- Monitor and maintain the security, reliability, and performance of core systems and backup environments.
- Assist in compliance reporting and remediation efforts.
- Work with architecture and security teams to provide feedback on infrastructure solutions.
- Help plan and execute infrastructure enhancements within a collaborative team.
- Cooperate with vendors and outsourcing teams to continuously improve service quality.
Requirements:
- Solid experience with cloud technologies, especially Microsoft Azure (IaaS, PaaS, SaaS).
- Proficient in Microsoft technologies, including Windows OS, Active Directory (hybrid), Exchange, Office, scripting, and device management tools like Intune and SCCM.
- Capable of designing and deploying secure, scalable, and highly available cloud-based solutions.
- Skilled at diagnosing and resolving issues related to cloud platforms and IT infrastructure.
- Experience supporting IT projects such as migrations, upgrades, and system maintenance.
- Strong communication and teamwork skills.
- Familiarity with ITIL practices or certification is a plus.



