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Open nowPosted 16 hours ago

Junior Service Advisor

Talentboxx

Where
Dendermonde, Belgium
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Your applicationOpen nowJunior Service AdvisorTalentboxx · Dendermonde, Belgium
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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Talentboxx's own form.

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The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted 16 hours ago

The posting

Algemeen

Voor een onderneming actief in de automobielsector zijn we op zoek naar een Junior Service Advisor ter vervanging van een vaste medewerker.

Je komt terecht op de dienst naverkoop, waar je verantwoordelijk bent voor de klantenbegeleiding en administratieve opvolging van onderhouds- en herstellingswerken aan personenwagens en bestelwagens van een premium automerk.

Jouw takenpakket:

  • Inplannen en opvolgen van onderhouds- en herstellingsafspraken van A tot Z.
  • Klantencontact via telefoon, e-mail en andere communicatiekanalen.
  • Contact onderhouden met de depannagedienst.
  • Klanten adviseren op basis van technische informatie, zoals foutmeldingen op het dashboard of abnormale geluiden.
  • Inplannen van afspraken in de werkplaatskalender, rekening houdend met de nodige herstellingstijd.
  • Bestellen van de benodigde onderdelen.
  • Ontvangen van klanten en voertuigen.
  • Organiseren van vervangend vervoer.
  • Overhandigen van voertuigen na onderhoud of herstelling.
  • Opmaken van facturen.
  • Contact onderhouden met leasingmaatschappijen en verzekeringsmaatschappijen.
  • Verkopen van bijkomende diensten en accessoires.
  • Meewerken aan de verdere optimalisatie en hervorming van de receptieprocessen.
  • Je bent een geboren organisatietalent.
  • Je kan goed multitasken en behoudt het overzicht in stressvolle situaties.
  • Klantentevredenheid staat centraal in jouw communicatie en handelen.
  • Je bent administratief sterk.
  • Je kan vlot werken met verschillende informaticatoepassingen.
  • Je hebt technische interesse en voldoende kennis van voertuigen.
  • Je hebt kennis van wat zich onder de motorkap bevindt.
  • Je hebt inzicht in onderhoudsprogramma's en wieluitrusting.
  • Je beheerst het Nederlands perfect, zowel mondeling als schriftelijk.
  • Je hebt een zeer verzorgd voorkomen.
  • Je bent bereid om 40 uur per week te werken.
  • Je bent bereid om één zaterdagvoormiddag per maand te werken.
  • Je woont op maximaal 30 minuten verplaatsing van de werkplek.

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