Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 84 days ago

Account Manager

talentmanagementsolution27 open roles

Where
Remote - USA
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowAccount Managertalentmanagementsolution · Remote - USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on talentmanagementsolution's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. talentmanagementsolution postings stay open a median of 4 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.5%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 33.9%30 days
This job: posted 84 days ago

talentmanagementsolution median: 4 days open

The posting

Job Description:

The Company:

ProviderSoft specializes in Early Childhood Program Management Software. Our company focus is Development, Support, and Commercial Sales and our reach is National. We operate with a small, dedicated, driven staff who are passionate and creative about their work. We employ industry specialists and talented developers to consistently meet the needs of the ever-evolving programs for families and children. We have clients that utilize our software product to manage their Early Child Intervention Programs, Preschool Programs, School Age Programs, Center-based Programs, Private-Pay and Out-patient/Clinic Programs, and ABA Programs.

As an Account Representative at ProviderSoft, you will be dedicated to working and supporting select Clients to ensure that they can successfully utilize our software system to perform various ongoing business operations. You will provide individualized customer service as needed and hold regularly scheduled meetings with Clients. You will need to be intimately familiar with how your accounts operate and how they interact with our software to ensure that they fully utilize new and existing functionality to meet their workflow needs. You will need to work in partnership with Clients on a regular basis and assist them in achieving their goals within the system. Above all else, you will be responsible for maintaining the client relationship by anticipating their needs, providing leadership and support with their use of the system, and providing personal, exemplary customer service.

Responsibilities

  • Manage current client accounts by building and maintaining relationships
  • Provide exemplary customer service via email and phone
  • Serve as the liaison between Clients and ProviderSoft development staff
  • Provide training and other onboarding services to new Client accounts and conduct as needed support conference calls
  • Understand Client needs at a level of detail sufficient to define functional requirements
  • Document system functionality and its use
  • Demonstrate new functionality and communicate Client feedback
  • Communicate system update information and other ProviderSoft news to accounts
  • Conduct Client audits and negotiate audit increases with current accounts
  • Utilize internal tools and procedures for screen sharing, recording training materials, creating documentation, support tracking, and any other way to aid in the support of accounts

Requirements

  • Bachelor’s degree preferred
  • Understanding of business requirements and the ability to translate these into functional and efficient support for Clients
  • Self-Motivated; Ambitions to manage accounts independently and effectively
  • Exceptional written and verbal communications skills
  • Creative thinker and an attention to detail
  • Hard working and an ability to wear many hats
  • Seeks positive criticism and ways to improve efficiency regularly
  • Computer savvy: familiarity with multiple programs, browsers, recording and screen sharing tools, etc.
  • Desire and talent for working with people; ability to positively affect difficult business negotiations

Location Your home! ProviderSoft's regular office is a virtual network. Each member of the team works remotely communicating via Teams and coordinating with online project management tools.

#LI-PP1

Business Unit:

ProviderSoft

Scheduled Weekly Hours:

40

Number of Openings Available:

1

Worker Type:

Regular

More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against talentmanagementsolution's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on talentmanagementsolution's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    talentmanagementsolution's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.