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Open nowPosted 375 days ago

AMC Service Marketing Executive

TalentXplore222 open roles

Where
Kolkata, West Bengal, India
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Your applicationOpen nowAMC Service Marketing ExecutiveTalentXplore · Kolkata, West Bengal, India
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Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 375 days ago

The posting

Department: Service & Business Development Location: Kolkata Experience Required: 2–4 Years (in AMC / IT Service / Infrastructure Solutions Marketing) Job Summary: We are looking for a proactive and customer-focused AMC Service Marketing Executive to promote and manage Annual Maintenance Contract (AMC) services for IT Infrastructure Solutions. The role involves developing new AMC business opportunities, renewing existing contracts, and ensuring customer satisfaction through effective communication and service coordination. Key Responsibilities: Identify potential clients for AMC services across corporate, government, and enterprise sectors. Promote AMC offerings covering servers, storage, networking, desktops, laptops, and other IT infrastructure components. Prepare AMC proposals, quotations, and renewal offers in coordination with the technical team. Manage and renew existing AMC contracts before expiry; ensure continuous client engagement. Collaborate with service delivery teams to ensure quality and timely support for AMC clients. Maintain and update AMC database, renewal trackers, and customer contact records. Analyze customer feedback to improve service offerings and enhance client satisfaction. Participate in marketing campaigns, client visits, and presentations to promote AMC services. Achieve monthly and quarterly AMC revenue and renewal targets. Required Skills & Competencies: Strong understanding of IT infrastructure components and maintenance services. Experience in AMC / IT service marketing / client relationship management. Good communication and presentation skills. Proficiency in MS Office (Excel, Word, PowerPoint). Self-motivated with a target-driven mindset. Ability to coordinate between sales, service, and accounts teams effectively. Educational Qualification: Graduate in any discipline (preferred: BBA, B.Tech, or similar). MBA in Marketing or equivalent qualification (preferred). Compensation: As per industry standards and experience. Performance-based incentives are applicable. Reporting To: Service Business Head / Manager – AMC Sales

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