Skip to content

Open nowPosted 455 days ago

Customer Success Manager/ Key Account Manager

TalentXplore222 open roles

Where
Bangalore North, Karnataka, India
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Success Manager/ Key Account ManagerTalentXplore · Bangalore North, Karnataka, India
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on TalentXplore's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 455 days ago

The posting

Job Title: Customer Success Manager / Key Account Manager Location: Bengaluru Role Overview: Manage 4-6 enterprise clients, ensure post-onboarding success, drive product adoption, align clients with their goals, and work with internal teams to maximize client value and satisfaction. Key Responsibilities: Post Go-Live Adoption: Ensure smooth onboarding for internal and external users. Resolve implementation challenges with the Delivery team. Relationship Management: Build and nurture relationships with key stakeholders. Conduct regular check-ins and MBRs/QBRs. Product Adoption & Training: Promote adoption of software features. Coordinate training sessions with the Delivery team. Account Health Monitoring: Track usage data to optimize performance. Address client concerns proactively. Client Success & Value Delivery: Demonstrate ROI and value delivery based on metrics. Present qualitative and quantitative benefits. Customer Satisfaction & Advocacy: Run CSAT/NPS surveys. Encourage client advocacy through testimonials and events. Financials & Collections: Ensure timely invoicing and collections. Handle CR (Change Requests) discussions. Renewal & Expansion (Farming): Drive contract renewals. Identify and manage up-sell and cross-sell opportunities. Support proposal creation, demos, and implementation of farming deals. Key Performance Indicators (KPIs): Net Recurring Revenue (NRR) Net Promoter Score (NPS) Timely receivables collection Candidate Profile: Experience: 4–5 years (must include CSM/KAM/CRM roles) Industry: Supply chain domain (must), SaaS (desirable), Management Consulting (desirable) Education: MBA from Tier 1 institutes (preferred) Skills: Strong ownership and results orientation Excellent communication and interpersonal skills Effective collaboration with cross-functional teams Customer-first approach with business acumen

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against TalentXplore's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on TalentXplore's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    TalentXplore's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.