The posting
Working at Tamarack is an incredibly rewarding and magical experience. Not only will you be working in a beautiful mountain environment, but you will also receive amazing employee perks like a season pass for you and your family, resort discounts, free childcare and more! Tamarack Resort offers a comprehensive benefits package including free childcare, season passes, employee housing in our brand-new housing units, resort discounts, 401k, health, dental, vision, life insurance, and more! We are passionate about guest service and delivering memorable experiences to all who enjoy Tamarack. Mountains, meadows and lakes are for everyone, and our resort community is no different. We are committed to promoting equality, diversity and inclusion in hiring, training, and career advancement. We celebrate and respect our diverse team members and guests. SUMMARY Provides leadership and oversight to the Ski/Ride School team, ensuring instructors deliver a superior educational experience on the snow. The Supervisor will lead by example, mentor instructors of varying experience levels, and help maintain the high standards of safety, guest service, and instruction quality that Tamarack guests expect. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. · Oversee daily operations of the ski/ride school, including instructor scheduling, lesson assignments, and class management. · Mentor and train instructors, providing feedback to develop their skiing/snowboarding and teaching skills. · Ensure a safe and enjoyable skiing/snowboarding experience for guests and staff. · Encourage guests to take advantage of ski/ride school and resort products that enhance their recreational experience. · Step in to teach ski or snowboard lessons to adults and children, individually or in groups, as needed. · Exhibit a positive model to instructors and guests in areas of customer service, punctuality, grooming, and work quality. · Handle guest concerns and escalations with professionalism and sound judgment. · Assist in developing lesson plans, curriculum standards, and training programs for the instructor team. · Monitor instructor certifications and support continuing education toward PSIA/ISIA advancement. · Perform other duties and responsibilities as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Minimum 5+ years of related ski/ride instruction experience. · PSIA Level I certification required, minimum. Higher-level certification preferred. · Must enjoy working and interacting with the public, and demonstrate strong leadership skills. · Ski/Snowboard at least at an advanced level. · Own ski/snowboard equipment. · Ability to multitask and manage competing priorities in a fast-paced environment. · Must be 18 years of age or older. EDUCATION and/or EXPERIENCE Five or more years of related experience and/or training in the ski business required. PSIA or ISIA Level I certification required at minimum; higher certification levels strongly preferred. Prior supervisory or lead instructor experience preferred. CERTIFICATES, LICENSES, REGISTRATIONS PSIA or ISIA Level I certification required or equivalent preferred. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of guests, instructors, or employees of the organization. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized and non-standardized situations, and to exercise independent judgment. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to be able to ski/snowboard on a regular basis. Working outdoors in all different types of weather is a daily occurrence as well. The employee frequently is required to use hands to finger, handle, or feel and taste or smell. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
