Skip to content

Open nowFirst seen 5 days ago

Assistant Manager Customer Success - Navigator HR

Taraki299 open roles

Where
Lahore, Pakistan
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowAssistant Manager Customer Success - Navigator HRTaraki · Lahore, Pakistan
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Taraki's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Our client Navigator HR is looking Assistant Manager Customer Success in Lahore.  Job Description

Key Responsibilities

  • Support day-to-day supervision of the Customer Success team and ensure smooth execution of customer- facing operations.
  • Monitor team accountability, responsiveness, documentation quality, meeting follow-ups, and adherence to service standards.
  • Ensure customer health updates, red flags, internal notes, meeting minutes, and action trackers are maintained accurately and on time.
  • Build and sustain strong customer relationships while proactively identifying service risks, escalation points, and retention concerns.
  • Coach team members on communication standards, professionalism, ownership, and structured customer handling.
  • Support onboarding, probation reviews, performance conversations, and capability development of team members.
  • Coordinate with internal stakeholders to align on commitments, priorities, and issue resolution for assigned customers.
  • Recommend and implement process improvements that strengthen reporting discipline, service consistency, and operational efficiency.
  • Selection Criteria / Required Competencies
  • Proven ability to manage teams, enforce accountability, and create a disciplined yet supportive working environment.
  • Strong customer relationship management skills with the ability to handle critical conversations and service- sensitive situations professionally.
  • Excellent verbal and written communication skills, including the ability to draft clear updates, meeting minutes, and performance feedback.
  • Sound judgment, emotional intelligence, and maturity in balancing people management with organizational requirements.
  • Strong problem-solving and escalation-handling capability with a proactive and solution-oriented approach.
  • High ownership, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
  • Comfort with performance tracking, reporting, process monitoring, and structured follow-through on action items.
  • Digital literacy and working proficiency in tools such as Zoom, Microsoft Teams, Outlook, and other collaboration platforms.
  • Strong follow-up and follow-through skills to ensure timely execution, coordination, and closure of tasks.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Taraki's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on Taraki's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    Taraki's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
applications a day

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.