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Open nowFirst seen 2 days ago

Customer Services Representative - Flowtel Networks

Taraki299 open roles

Where
Lahore, Pakistan
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Your applicationOpen nowCustomer Services Representative - Flowtel NetworksTaraki · Lahore, Pakistan

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Taraki's own form.

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 2 days ago

The posting

Our client Flowtel Networks is looking for Customer Services Representative in Lahore.  Responsibilities:

- Respond promptly to customer inquiries via phone, email, or in person. - Handle and resolve customer complaints efficiently. - Provide accurate, valid, and complete information by using the right methods/tools. - Process orders, forms, applications, and requests. - Follow up to ensure resolution of customer issues. - Keep records of customer interactions, process customer accounts, and file documents. - Collaborate with team members and departments to improve customer experience. - Maintain a positive, empathetic, and professional attitude toward customers at all times.

Requirements: - Proven customer support experience or experience as a Client Service Representative. - Strong phone contact handling skills and active listening. - Familiarity with CRM systems and practices. - Customer orientation and ability to adapt/respond to different types of characters. - Excellent communication and presentation skills. - Ability to multitask, prioritize, and manage time effectively. - Ability to work in-person full-time during business hours.

Qualifications: - High school diploma or equivalent; a college degree is a plus. - 1-2 years of experience in a customer service role. - Proficient in English; additional languages will be an advantage. - Comfortable using computers and familiar with using office software.

Benefits: - Competitive salary and benefits package. - Opportunities for professional growth and development. - Friendly and supportive work environment.

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