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Open nowPosted 5 days ago

Sales Support Specialist - Bids & Pricing

Tasq Staffing Solutions, Inc.

Where
Muntinlupa, Metro Manila, Philippines
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Your applicationOpen nowSales Support Specialist - Bids & PricingTasq Staffing Solutions, Inc. · Muntinlupa, Metro Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

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  4. CV RocketApplied on Tasq Staffing Solutions, Inc.'s own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 5 days ago

The posting

Location: Alabang / ONSITE

Schedule: US TIME

We are seeking a detail-oriented and proactive Customer Service Support Specialist to join our Manila-based team. This role plays a critical part in supporting two key areas of our business: large-scale bulk bid processes for major customers (primarily airlines) and customer-specific pricing coordination. The ideal candidate is highly organized, comfortable working in Excel, and able to communicate clearly across internal teams, including sales and US-based customer service.

Key Responsibilities

1. Bulk Bid Process Support (Long-Term Contracts)

  • Assist in preparing and maintaining large Excel spreadsheets used in bulk bid submissions for major customers, primarily airlines, for long-term supply contracts.
  • Populate spreadsheets with detailed SKU-level information, including but not limited to:
  • Unit cost
  • Lead times
  • Minimum order quantities (MOQs)
  • Shelf life
  • Country of origin
  • Manage and organize data across bids that may include hundreds of individual SKUs, ensuring accuracy and consistency throughout.
  • Work with sales team to verify bid approach (all sku’s, some sku’s, limited sku’s)
  • Coordinate with internal departments (sourcing, procurement, product teams) to gather and verify SKU-specific details as needed.
  • Review completed bid spreadsheets for completeness and accuracy prior to submission deadlines.
  • Track bid timelines and follow up internally to ensure information is collected on schedule.

2. Customer-Specific Cost & Pricing Coordination

  • Support the communication process between suppliers, the sales team, and the US-based customer service team when a supplier cost change occurs for a customer-specific SKU for which we have special pricing.
  • Generate updated price quotes reflecting new supplier costs and calculate resulting impacts to customer pricing.
  • Prepare and distribute internal quote notifications to the sales and customer service teams, clearly indicating:
  • Whether the customer price is changing (and the new price), or
  • That the customer price will remain unchanged despite the supplier cost update
  • Maintain accurate and up-to-date records of customer-specific costs and pricing history for reference.
  • Respond promptly to internal requests for pricing clarification related to specific SKUs or customers.
  • Flag any discrepancies or unusual cost changes to the appropriate internal stakeholders for review.

Qualifications

  • 1 to 3 years of relevant experience if the person must independently manage bids and pricing updates.
  • Strong proficiency in Microsoft Excel (comfortable with formulas, data entry, sorting/filtering, and managing large datasets).
  • Proficiency in English and experience working with US based customer service and sales teams.
  • Pricing knowledge: Require basic understanding of supplier cost, selling price, markup versus margin, and percentage changes.
  • Include ability to work accurately with SKUs, units of measure, MOQs, lead times, shelf life, and country of origin.
  • Experience with ERP/CRM and quotation-system experience is a must.
  • Netsuite experience is preferred
  • Excellent attention to detail and accuracy when working with numerical and product data.
  • Strong written and verbal communication skills.
  • Ability to manage multiple tasks and deadlines in a fast-paced environment.
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